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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Overall Ratings
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Range
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    R
    Romany M
    Kaufman, TX
    Posted on September 19th, 2019 03:11 PM
    .
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    Kevin B
    Rowlett, TX
    Posted on September 17th, 2019 06:21 AM
    Great job!!!
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    D
    Donovan P
    Justin, TX
    Posted on September 14th, 2019 03:14 AM
    Service was outstanding. Worked with us diligently to make sure everything was in good order and helped us every step of the way
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    B
    Brandi P
    Justin, TX
    Posted on September 11th, 2019 01:05 AM
    The whole experience from the first phone call to closing was great. I never felt pressured, everything was explained to me along the way, and i loved the informational videos provided.
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    D
    Deborah V
    West, TX
    Posted on September 3rd, 2019 09:38 PM
    Hands down - the only lender/loan officer we will ever recommend. My husband, who has MBA in Finance challenged Stephanie in every facet on the structure/rate/term of our loan and she always had a solution or answer to his questions. This is...
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    Lesley D
    McKinney, TX
    Posted on September 3rd, 2019 02:56 PM
    Everyone was friendly and quick to respond. Made the process go smoothly and got everything done quick to close.
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    A
    Akinwunmi A
    Little Elm, TX
    Posted on August 31st, 2019 06:27 AM
    The respect, patience and expertise with which my file was handled and the entire process was why it was great
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    M
    Matthew S
    Fort Worth, TX
    Posted on August 27th, 2019 09:05 AM
    Stephanie and her team made my refinancing an extremely smooth and pleasant experience. Thank you again!
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    Haley N
    Carrollton, TX
    Posted on August 26th, 2019 04:02 PM
    I loved my experience with this team! They were on us the hole time, ensuring that we were turning in the right information. They also let us know what our best options were in terms of a home loan and what payment structure would work best....
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    M
    Mason M
    Carrollton, TX
    Posted on August 20th, 2019 12:07 AM
    Communication, speed, true sense of empathy and understanding.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”