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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
Sun
11 AM to 6 PM
View All days
Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    A
    Alice B
    Mckinney, TX
    Posted on February 16th, 2020 10:00 AM
    They walked me through everything and had a great app to keep me informed.
  • FTP
    E
    Eric V
    Dallas, TX
    Posted on February 10th, 2020 04:38 PM
    Continually kept me updated and made it super easy to get the information they needed. Smooth system being ran.
  • FTP
    A
    Ashley G
    Dallas, TX
    Posted on February 7th, 2020 04:28 PM
    The communication
  • FTP
    W
    Wendy H
    Richardson, TX
    Posted on February 3rd, 2020 02:26 PM
    Stephanie, Haley, Heather, Robert and the whole team were very kind and patient with us. Answering questions and concerns, and making the process much easier than I ever thought. Thank you all!
  • FTP
    A
    Andrew H
    Rowlett, TX
    Posted on January 29th, 2020 12:30 PM
    Awesome job by the team. Transactions was smooth and painless. Thank you
  • FTP
    S
    Stacey J
    Argyle, TX
    Posted on January 24th, 2020 03:23 PM
    The team all worked together so incredibly fast! I had quotes within 24 hours! The level of communication and transparency was exceptional. Such an easy process, I wish I would have done this months ago and gotten the lower rate!
  • FTP
    B
    Babajide D
    Princeton, TX
    Posted on January 22nd, 2020 11:51 AM
    Stephanie herself took time to explain the process in details when we saw her @ the office. Her entire team worked tirelessly to make sure the whole process was as smooth as possible. They stayed in touch all the way until closing. Great communication...
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    Leisa K
    Lone Oak, TX
    Posted on January 20th, 2020 03:57 AM
    Their availability. Their upbeat attitudes. The detailed explanations. Overall we received exceptional service and we closed on time with a deal we feel good about. As first-time homebuyers we really needed to be walked through the process...
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  • FTP
    J
    Joseph H
    Lewisville, TX
    Posted on January 18th, 2020 05:43 PM
    Stephanie took the initiative to provide us all the information we needed for how the loan process works. As first time homebuyers, we appreciated this a lot.
  • 901–910 of 1277
    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”