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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    N
    Nigel K
    Mckinney, TX
    Posted on July 5th, 2020 04:03 PM
    Consistent communication and always personable and professional!
  • FTP
    T
    Tracey L
    Leonard, TX
    Posted on July 4th, 2020 01:54 AM
    Flexibility, ongoing support and communication through the process.
  • FTP
    R
    Robert P
    Richardson, TX
    Posted on July 1st, 2020 01:07 PM
    The refinancing got done in the midst of Covid-19! We have just learned that international transactions are taking up to six weeks as banking all over the world has slowed down tremendously. So this success story, normal in normal times, is...
    read more
  • FTP
    L
    Lindsey M
    Garland, TX
    Posted on June 30th, 2020 01:10 AM
    The Johnston team was communicative and helpful during our house buying process! We felt the last few days before closing they were very hard to get ahold of, but we know it’s a busy season. Overall happy to have worked with them!
  • FTP
    J
    Joshua S
    Prosper, TX
    Posted on June 29th, 2020 10:52 PM
    The entire process from beginning to end was very smooth and simple. Everyone on the team helped walk us through every step of the way. The best part was that they helped us save over $500 per month on our mortgage!
  • FTP
    R
    Rodney B
    Irving, TX
    Posted on June 29th, 2020 02:18 PM
    Na
  • FTP
    K
    Katie L
    Mckinney, TX
    Posted on June 28th, 2020 01:55 AM
    I would've liked the explanation of the procedure of refinancing dumbed down a bit. I felt a bit confused about numbers and that the explanation was done quickly and using terms I wasn't familiar with. I'm happy with our results, but wish I...
    read more
  • FTP
    H
    Hugo G
    Frisco, TX
    Posted on June 27th, 2020 02:52 PM
    The personable relationship of the team with us helped making this refinance a very pleasant one. Thanks
  • FTP
    J
    James S
    Granbury, TX
    Posted on June 26th, 2020 12:00 PM
    Communication and support
  • FTP
    D
    Derek D
    Aubrey, TX
    Posted on June 25th, 2020 11:46 PM
    Thank you for all of your help on our first house! You and your team were great to work with!
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”