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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM(Open now)
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
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    Thomas H
    Cleburne, TX
    Posted on February 28th, 2021 02:12 AM
    Everyone was very professional and Robert was a great help would definitely recommend Service First Mortgage!!!
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    Erick J
    Richardson, TX
    Posted on February 27th, 2021 12:34 AM
    Great communication, smooth and easy process.
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    M
    Michael A
    Dallas, TX
    Posted on February 23rd, 2021 04:02 PM
    All agents were very responsive to any questions, happy to help when I was lost. Everything was very smooth.
  • FTP
    R
    Regina L
    Rockwall, TX
    Posted on February 21st, 2021 07:16 PM
    Wonderful and helpful people to assist.
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    R
    Robert S
    Fort Worth, TX
    Posted on February 20th, 2021 01:14 AM
    Everyone was always professional, yet down to earth.
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    M
    Meghin M
    Garland, TX
    Posted on February 20th, 2021 12:13 AM
    Overall, the process was very easy! Initial paperwork was quick to fill out, and was able to do so online. They funded on time, and closing was a breeze.
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    Curtis R
    Fort Worth, TX
    Posted on February 17th, 2021 01:53 AM
    Fast, friendly, efficient, knowledgable, and helpful. I've heard what a scary process funding can be, so for as scary as I was expecting, y'all made it pretty easy! It wasn't scary at all!
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    Dennis G
    Arlington, TX
    Posted on February 9th, 2021 01:03 AM
    Easy Peasy nice and easy
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    Roberto A
    Garland, TX
    Posted on February 8th, 2021 11:56 PM
    Very communicative and helped me through every step!
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    Christopher B
    Frisco, TX
    Posted on February 7th, 2021 06:49 PM
    The prompt responses to questions, calls, and emails. Keeping us updated on each step. The wonderful customer service.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”