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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Sat
9 AM to 6 PM
Sun
11 AM to 6 PM
Mon
8:30 AM to 6:30 PM(Open now)
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Jackie J
    Leonard, TX
    Posted on August 4th, 2023 12:58 PM
    We've had nothing but great experiences with Stephanie and her team. Done multiple difficult loans and they always come through!!!!! :)
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    Kayla P
    Garland, TX
    Posted on August 1st, 2023 11:36 AM
    The begging of our housing experience before coming to Stephanie’s team was so stressful, but after we switched to them we knew we were in good hands
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    Cassidy M
    Garland, TX
    Posted on July 29th, 2023 03:27 PM
    Mostly it was Brian! After having issues with previous lenders who were uncommunicative, sloppy, and ended up costing us weeks and thousands of dollars, Brian was efficient, kind, and transparent to a fault. I have nothing but good things to...
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    Kendel G
    Anna, TX
    Posted on July 28th, 2023 12:43 PM
    This process was very smooth and easy. We couldn’t believe how great buying our home went. Just everything and everyone’s communication made everything so easy.
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    Adam P
    Carrollton, TX
    Posted on July 28th, 2023 02:53 AM
    We have loved working with Stephanie and her team. They are great and have helped us so much through the years!
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    Jennifer B
    Mesquite, TX
    Posted on July 20th, 2023 02:01 PM
    Your team is very pleasant and helpful. Made our experience very easy.
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    Karen D
    Pasadena, TX
    Posted on July 18th, 2023 12:57 PM
    The people at Service First made me feel like my family was their family. We felt like we had an ally in our mortgage company, not just a loan. We were educated about the different types of products, and informed to be able to make the best...
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  • SFTP
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    Shristi B
    Mesquite, TX
    Posted on July 12th, 2023 12:27 PM
    Communication
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    Sita S
    Mesquite, TX
    Posted on July 9th, 2023 12:47 PM
    Communication and accessibility
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    Shuntrice H
    Mckinney, TX
    Posted on July 3rd, 2023 10:21 PM
    The whole entire process was great and we had some great people who helped us through our process. Thank you Donald, Chelsea, Anthony and Paige.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”