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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Sat
9 AM to 6 PM
Sun
11 AM to 6 PM
Mon
8:30 AM to 6:30 PM(Open now)
View All days
Overall Ratings
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Range
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
    C
    Cavelle D
    Mckinney, TX
    Posted on November 22nd, 2023 01:24 PM
    The entire team was absolutely amazing, very responsive, knowledgeable and dedicated. We felt calm, reassured and very important.
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    M
    Mustafa F
    Wylie, TX
    Posted on November 7th, 2023 01:14 AM
    The steadfast service and great customer service experience. Additionally how quick you were to make adjustments based on the closing date
  • SFTP
    S
    Saad A
    Houston, TX
    Posted on November 1st, 2023 03:55 PM
    Communication was excellent and the ability to have intellectual conversations.
  • SFTP
    S
    Sara W
    Garland, TX
    Posted on October 28th, 2023 11:48 PM
    The Johnston team made the entire process easy.
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    Curtis D
    Broken Bow, OK
    Posted on October 26th, 2023 02:54 PM
    The ease with securing the loan. How clear the needs were conveyed. Stephanie and Haylee taking the time to answer the 3,458 questions we had prior to closing.
  • SFTP
    M
    Mahder T
    Fort Worth, TX
    Posted on October 24th, 2023 06:03 PM
    The whole team was really helpful and were able to make the conditions of the loan work out to our liking. Very responsive and sweet team.
  • SFTP
    P
    Patricia S
    Plano, TX
    Posted on October 17th, 2023 03:51 AM
    Good communication and expertise in the mortgage industry.
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    K
    Kimberly G
    Brownwood, TX
    Posted on October 15th, 2023 05:50 PM
    My husband did all the work.
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    J
    Johnny G
    Brownwood, TX
    Posted on October 12th, 2023 08:04 PM
    We are now home and land owners.
  • SFTP
    E
    Erik T
    Rowlett, TX
    Posted on October 7th, 2023 01:20 PM
    Everyone was very helpful, all of our questions were answered quickly
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”