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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    L
    Laura L
    Forney, TX
    Posted on April 27th, 2018 11:45 PM
    Good support from staff. App was helpful and I appreciated the time line information to keep me updated and on track!
  • FTP
    J
    John D
    Dallas, TX
    Posted on April 27th, 2018 10:41 AM
    Stephanie and team went the extra mile to make certain that we were well informed through out the loan process.
  • FTP
    A
    Amanda D
    Dallas, TX
    Posted on April 27th, 2018 02:34 AM
    Stephanie Johnston was fantastic to work with!
  • FTP
    M
    Matthew S
    Fort Worth, TX
    Posted on April 26th, 2018 04:34 AM
    Stephanie and her team made my purchase as easy and pain free as possible. They are very knowledgeable and were willing to go the extra mile to meet my needs.
  • FTP
    E
    Ethan R
    Mckinney, TX
    Posted on April 21st, 2018 01:32 PM
    As a first time homebuyer, my wife and I were very nervous about the process. Stephanie and Service First made it straightforward, stress free, and we successfully closed without a problem. I’ve talked to coworkers who used other lenders and...
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  • FTP
    J
    John F
    Fort Worth, TX
    Posted on April 18th, 2018 12:49 AM
    Incredibly responsive Explained everything well Process was straightforward Processed our loan very quickly
  • FTP
    E
    Erin R
    Mckinney, TX
    Posted on April 18th, 2018 12:40 AM
    As first time home buyers there was a lot that we didn’t know. Stephanie and her team were always there to help us with any questions we had. She was thorough in explanations and truly made our home-buying process easy! Stephanie always went...
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  • FTP
    B
    Brandi R
    Richardson, TX
    Posted on April 17th, 2018 12:36 AM
    From beginning to end the entire team that worked on my file did such a great job. Stephanie Johnson took my call over the weekend and started working the file immediately. She spent the time explaining how the process would work and gave me...
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  • Zillow
    B
    Brandi1276
    Richardson, TX
    Posted on April 16th, 2018 12:00 AM
    Stephanie and her team were amazing throughout the entire process. We worked very closely with Stephanie Johnson and her team. They were very quick in their responses and even worked with us over the weekend to help get the process started....
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  • FTP
    J
    Josue G
    Mesquite, TX
    Posted on April 14th, 2018 01:55 AM
    Advices were right on point
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”