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Stephanie Johnston - Team Leader | NMLS # 621637 in Plano, TX

Stephanie Johnston

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Team Leader | NMLS # 621637

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    D
    Diana F
    Dallas, TX
    Posted on June 16th, 2018 02:38 PM
    Start to finish the mortgage process was easy and made our home purchase that much better! Thanks Johnston Team!
  • FTP
    T
    Taylor T
    Wylie, TX
    Posted on June 16th, 2018 02:14 PM
    It was easy to reach anyone from the team via email. Having a busy schedule, and have never doing this before, the team was always there to answer questions.
  • FTP
    M
    Miguel O
    Desoto, TX
    Posted on June 12th, 2018 05:03 PM
    You where we'll organized on all the process and the attention of the team of Ms. Stephanie.
  • FTP
    T
    Tammy W
    Carrollton, TX
    Posted on June 9th, 2018 01:40 AM
    I felt like everyone on your team was on my team and we’re all pulling for me to help me get through the process and I felt supported all the way
  • FTP
    M
    Mark S
    Mckinney, TX
    Posted on June 4th, 2018 11:08 PM
    Stephanie was extremely flexible to work with us on various options and scenarios for our loan and was able to make last minute adjustments as needed to keep our closing on track. Overall was a very good experience with excellent flexibility...
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  • FTP
    R
    Richard S
    Fate, TX
    Posted on June 4th, 2018 03:12 AM
    Stephanie was very knowledgeable, friendly & kind. She was very prompt to respond with any questions or concerns we had. She helped make the purchase of our first Texas home not only a reality but an enjoyable and comfortable one.
  • FTP
    C
    Chase V
    Wylie, TX
    Posted on May 30th, 2018 07:24 PM
    TIME, COMMUNICATION, AND INTELLIGENCE. HAPPY HAPPY
  • FTP
    R
    Ryan S
    Anna, TX
    Posted on May 23rd, 2018 10:39 PM
    Excellent communication! The team helped us understand each step of the process which enabled us to be informed and prepared to meet the fast closing date we needed. Thank you Johnston Team!
  • FTP
    J
    Joseph R
    Forney, TX
    Posted on May 23rd, 2018 03:38 PM
    Yes very much so
  • FTP
    K
    Kris T
    Greenville, TX
    Posted on May 12th, 2018 02:50 AM
    The Johnston Team is traffic, stayed on top of the entire process, from start to finish.. !
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    DSCR Loans
    Self-Employed Mortgages
    Investor Mortgages
    Bank Statement Loans
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    Positions
    • Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637
      Sep 1st, 2013 - Current

    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 621637
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”