Guild Mortgage - Shelly Burkholder
Loan Officer | NMLS# 143147
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
The lack of communication between the 3 of you that I worked with. iIt was very frustrating to have to resend information and give the same information over and over again. Also when we would send information it was like the responses were...
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Reply from Guild Mortgage - Shelly Burkholder
September 7th, 2026 02:12 PM
Thank you Jennifer for sharing your feedback. I’m sorry the communication throughout the process did not meet your expectations. We take your concerns seriously and will use your feedback to improve our communication and processes moving forward....
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Reply from Guild Mortgage - Shelly Burkholder
August 18th, 2026 08:39 PM
Thank you Mark for the 5-Star Review!
I couldn’t have asked for a better experience. Shelly and her team made purchasing my new home an easy and stress free experience. I highly recommend them.
Reply from Owner
August 18th, 2026 08:53 PM
Thank you Donna for the 5-Star review! This is exactly the experience we work so hard to provide! I'm glad this was a stress-free transaction for you! Congratulations again!
Shelly went above and beyond for me. She answered all questions in a timely manner and made me feel confident I was making the right decisions. When I first met with her I wasn't even sure I'd be able to purchass a home but Shelly took the...
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Reply from Guild Mortgage - Shelly Burkholder
August 18th, 2026 08:57 PM
Thank you Donna for your kind words! I'm glad you had a great experience too. There's a lot to learn with buying a home, and my goal is to make sure you feel informed and comfortable along with way. Congratulations!
Shelly from Guild Mortgage is an absolute lending Rock Star! Her communication skills are top-notch. She is responsive and patient. I recommend her to all my clients!
Reply from Owner
August 18th, 2026 08:59 PM
Thank you Mike! I'm happy we had the opportunity to work together! Referrals mean a great deal to me, and I'm happy we could make the experience a positive one!
Because Shelly is a Rock Star!
Reply from Shelly Burkholder
August 17th, 2026 08:07 PM
Nichelle, thank you for your kind words! I'm grateful for your positive feedback and glad I could contribute to your experience.
I had an overall great experience with Shelly and everone on her team!
Reply from Owner
August 18th, 2026 09:04 PM
Thank you Lew for the 5-Star review. It was a pleasure working with you! I'm glad we could stay ahead of the details and make your closing a smooth one. Congratulations again!
Very courteous, friendly and provided timely responses to all my questions
Reply from Shelly Burkholder
August 17th, 2026 02:34 PM
Lewis, I appreciate your kind feedback. I'm pleased to know that I was able to provide you with timely responses and a friendly experience. Thank you for choosing to work with me at Guild Mortgage.
Shelly was great at comunicating and solving problems the whole way through.
Reply from Shelly Burkholder
August 3rd, 2026 01:38 PM
Sandra, thank you for your kind words. I'm happy to hear that my communication and problem-solving met your expectations throughout the process. It was a pleasure working with you at Guild Mortgage!
Shelly and her team made the loan process very easy. She was great with our questions. We loved working with her.
Reply from Owner
August 18th, 2026 09:09 PM
Thank you Lindsay for your 5-star review. We work hard to make the process as seamless as possible, and great communication goes both ways. Your quick responses helped us keep everything on track!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA, USDA, PHFA, Tenfold, Reverse Mortgages
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Memberships
- ABWA-LAEN, RPP Bird-in-Hand, BNI Rebel Rockstars, Lancaster County Women for Good, Lancaster Chamber of Commerce, Northern Lancaster Chamber of Commerce
Year Started
1990
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 143147
Disclaimer
I am authorized to do business in the states of Maryland, Pennsylvania and Virginia. (www.nmlsconsumeraccess.org/); NMLS ID: 143147; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.