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Guild Mortgage - NE Lancaster, Lancaster, PA
Lancaster, PA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Heather helped me get through the application process and gather all the items I needed to help make the loan approval go through in Almost no time at all. I only wish I had gotten to meet her in person to say thank you and how much I appreciated...
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Reply from Guild Mortgage - Heather Shanaman
September 8th, 2026 01:30 PM
Hi Carl.Thank you for taking the time to complete this survey for me, I appreciate it. You did a great job on your end with getting things together, that really helps things go smoothly and quickly. Just let me know what nights you bowl and...
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Transaction went smoothly
Communication was easy and timely .
Reply from Guild Mortgage - Melinda Trent
September 7th, 2026 02:28 PM
Brian, I'm glad to hear that the transaction went smoothly and that communication was easy and timely. Thank you for your feedback, and if you need any further assistance, please let me know.
The lack of communication between the 3 of you that I worked with. iIt was very frustrating to have to resend information and give the same information over and over again. Also when we would send information it was like the responses were...
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Reply from Guild Mortgage - Shelly Burkholder
September 7th, 2026 02:12 PM
Thank you Jennifer for sharing your feedback. I’m sorry the communication throughout the process did not meet your expectations. We take your concerns seriously and will use your feedback to improve our communication and processes moving forward....
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The availability to call or text when needed.
Reply from Guild Mortgage - Leighann Walsh
September 6th, 2026 12:56 PM
Austen, I appreciate you recognizing my availability. Being accessible to my clients is important to me, and I'm glad it made a positive impact on your experience. If you ever need anything else, don't hesitate to reach out.
Katy went above and beyond on this one. Thanks!
Heather is the best, I have full confidence that when I refer a buyer to her she will get them to closing as smoothly as possible.
Reply from Guild Mortgage - Heather Shanaman
September 8th, 2026 01:34 PM
Thanks Debby! I love working with you and your clients, you have some of the best people. I appreciate you thinking of me and trusting me, it truly means a lot to me. I am so impressed with your knowledge; you always seem to get your buyers...
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Guild Mortgage - Leighann Walsh has received a review with 5 star rating from Josh C
Reply from Owner
September 4th, 2026 01:26 PM
Thank you for the perfect rating, Josh. I'm grateful for your support and happy to have been of service.
Leighann was super helpful when any questions came up and was very quick to reply. Made getting my loan a breeze!
Reply from Guild Mortgage - Leighann Walsh
September 4th, 2026 01:27 PM
Joshua, I'm glad to hear that I could make the loan process smooth for you. It's great to know that my quick responses and assistance were helpful. If you have any more questions or need further assistance, feel free to reach out.
As a first time home buyer, questions were answered quickly and in a very understandable way. Communication was prompt and clear. Overall very smooth experience. Would highly recommend!
Heather is so approachable , friendly, and communicative!
Reply from Guild Mortgage - Heather Shanaman
September 8th, 2026 01:38 PM
Thanks Emma!It was so nice to meet you and your family at closing. Your little guy is ADORABLE and he was so well behaved! I'm so happy that this house worked out for you, I can't wait to see how you and Zach make it your own, I bet it's going...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2021
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2163722
Disclaimer
We are licensed to do business in the states of Pennsylvania, Delaware, Florida, Indiana, Maryland, New Jersey and Virginia. Licensed by the N.J. Department of Banking and Insurance; (www.nmlsconsumeraccess.org/);