Sheila Merrill
Neo Home Loans - Branch Manager
Bethel College
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our rela... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Thank you all!
Reply from Sheila Merrill
September 5th, 2025 07:13 PM
On Behalf of Neo Home Loans - we are glad to see your appreciation, Jade. Being part of your journey with NEO Home Loans is truly meaningful to us. If there’s anything more you need or questions arise, just let us know.
They whole team working together and getting the job done.
Reply from Sheila Merrill
August 30th, 2025 08:49 PM
I’m really glad to hear that you felt the team's efforts came together effectively, James. It's important to me that you experienced a seamless process as we worked towards completing your home loan. If there's anything else you need or if...
read more
Sheila was everything we could've ever hoped for in a loan advisor. The process could be intense, confusing, and overwhelming at times, and sheila was ALWAYS there to clear up confusion and prepare us to make informed decisions. She was such...
read more
Reply from Sheila Merrill
August 30th, 2025 08:50 PM
I'm truly touched by your kind words, Ashley. Knowing that I could provide clarity and support throughout what can often be a daunting process means a lot to me. I genuinely enjoy helping clients like you navigate the complexities of home loans,...
read more
Sheila was very thorough and had to get everything right I like that!
Reply from Sheila Merrill
August 5th, 2025 04:44 PM
I'm glad to hear that you appreciated my thoroughness, Robert. Getting every detail right is important to me, so I'm pleased it resonated with you. Thank you for entrusting this significant step in your journey to homeownership to me and NEO...
read more
Excellent experence
Reply from Sheila Merrill
August 5th, 2025 04:46 PM
I'm thrilled to hear that your experience was excellent, Richard. It's always my aim to provide smooth and straightforward service throughout the home loan process. If there's anything else you need or any questions arise in the future, please...
read more
Everyone on the team was easy to communicate and work with. Any questions I had no matter how simple they were everyone did their best to answer for me.
Reply from Sheila Merrill
August 5th, 2025 04:45 PM
Thank you for sharing your experience, Isiah. I'm truly glad to hear that communication was smooth and effective. It's important that all your questions were addressed, no matter how simple they may seem. Providing clear and helpful answers...
read more
Great communication and on time closing! Smooth process 😊
Reply from Sheila Merrill
August 5th, 2025 04:45 PM
I'm delighted to hear that communication was clear and that we achieved an on-time closing, Amber. Ensuring a smooth process is always my goal, and I'm pleased it contributed positively to your experience with NEO Home Loans. If you ever have...
read more
Help me purchase my first home with help of parents
Reply from Sheila Merrill
July 7th, 2025 09:48 PM
I'm thrilled to have been part of your journey to purchasing your first home. It was a pleasure working with you and your parents, and I'm glad we could assist in making your homeownership dreams a reality. Thank you for your trust in NEO Home...
read more
Every time I called or text Sheila or Mark they got back to me immediately, and were able to answer any questions I had in a clear and precise way so that I understood everything clearly. They were always very polite and friendly. They made...
read more
Reply from Sheila Merrill
August 5th, 2025 04:46 PM
I'm so pleased to hear that you felt supported and informed throughout the process, Armando. Being able to respond quickly and clearly to your calls and texts is something I truly prioritize. It's wonderful to know that you felt like family...
read more
Everything went smoothly
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
I'm so glad to hear that you had a smooth experience, Patricia! Your feedback means a lot to me and to the entire team at NEO Home Loans. Your positive review is the highest compliment we can receive. If you have any more needs or questions...
read more
11–20 of 227
About
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Adjustable Rate Mortgages
Reverse Mortgage
DSCR Loans
Cash-Out Refinances
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Bethel CollegeOrganizational Behavior StudiesBachelor of Arts (BA)
Memberships
- NAHREP Greater Las Vegas Chapter
- Pro Business Connections - Summerlin Chapter
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 557163
Hobbies
- Gardening, Walking our 'bully', spending time with family, creating homebuyer classes, volunteering
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access