Sheila Merrill
Neo Home Loans - Branch Manager
Bethel College
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our rela... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Overall responsiveness and transparency.
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
I'm thrilled to hear that you had a positive experience with my services at NEO Home Loans, Gayle. Your feedback on my responsiveness and transparency is greatly appreciated, as I aim to provide the best experience for every client. I'm grateful...
read more
Very efficient process and easy to work with.
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
Thank you, Andrew, for taking the time to leave such a positive review. It's rewarding to hear that you found the process at NEO Home Loans efficient and easy. We always strive to provide the best possible service to our clients. I appreciate...
read more
Superb support from her and the whole team. Smooth transitions from one item to the next. Excellent communication throughout and kept me well informed. FIVE STARS for all the work she has done to make this transaction a reality!!
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
I'm thrilled to hear you had such a positive experience, Scott! Your kind words mean a lot to me. I'm glad to hear that the transitions went smoothly and that you felt well informed throughout the process. At NEO Home Loans, we always strive...
read more
Sheila kept the buyer and myself updated throughout the entire process!
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
Thank you so much for the five-star rating, Mark! I'm thrilled to hear that you appreciated the regular updates throughout the process. At NEO Home Loans, we strive to keep our customers informed every step of the way. I'm glad I could make...
read more
I feel that Sheila worked very hard to get my moaning on time
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
Thank you, Daniel, for your positive review and rating. At NEO Home Loans, we always strive for timely processes and I'm glad to hear that my efforts have met your expectations. Your feedback is highly appreciated and will help us to improve...
read more
We all jumped through some hurdles, but we got through it together!
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
I'm immensely pleased to hear that you had a positive experience, Larissa. It was indeed a journey with some hurdles, but your patience and understanding made it a team effort. Thank you for trusting me and NEO Home Loans with this important...
read more
Even though this was a long process, Sheila made it work and came thru for us. Great Job!! Well see you again when it's time to refinance.
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
I sincerely appreciate your kind words and the excellent rating, Jack. Assisting you throughout the process was my pleasure, and I'm delighted to hear that my efforts had a positive impact. Looking forward to being of service to you again when...
read more
To start, Sheila had us at, "Hello." She made me and my wife feel welcomed. She got to know us first before jumping into the talks of a mortgage. We spoke about our goals, and she opened our eyes to generational wealth. Sheila's knowledgeable...
read more
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
Juan, I am thrilled to hear such positive feedback! It is always my goal to make sure my clients feel comfortable and informed throughout the entire mortgage process. Assisting you and your wife in achieving your goals was truly a pleasure....
read more
Sheila and her team are fantastic. From pre-approval to closing Sheila and her team communicated every step and worked to make sure we understood what was needed. The whole process was seamless and trouble free. I would highly recommend Sheila...
read more
Reply from Sheila Merrill
January 28th, 2025 11:03 PM
Jayme & Jennifer it was a pleasure serving your family!
Looking forward to hearing from you soon - here to help!
Sheila's communication even after hours and weekends was on point. She was very polite and professional.
41–50 of 227
About
"We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Adjustable Rate Mortgages
Reverse Mortgage
DSCR Loans
Cash-Out Refinances
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Bethel CollegeOrganizational Behavior StudiesBachelor of Arts (BA)
Memberships
- NAHREP Greater Las Vegas Chapter
- Pro Business Connections - Summerlin Chapter
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 557163
Hobbies
- Gardening, Walking our 'bully', spending time with family, creating homebuyer classes, volunteering
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access