Top 5%
Sheena Schiffer at CrossCountry Mortgage
Originating Branch Manager | NMLS #119175
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
The process was step by step and all ques throughly answered and explained
Great communication! Always quick to respond to any questions. Our process was quick and easy
Reply from Sheena Schiffer
December 2nd, 2025 01:36 PM
I'm glad to hear you found the communication efficient and the process smooth, Bobbi. If you have any more questions or need further support, feel free to reach out anytime.
I have worked with Sheena and Travis several times in the past and have always been extremely pleased with their service. They go above and beyond to help their clients and always stay on top of every transaction. I even used them myself when...
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Reply from Sheena Schiffer
December 1st, 2025 05:17 PM
I enjoyed working with you. Thanks for the great feedback.
Sheena responds quickly and is very thorough and knowledgeable.
Reply from Sheena Schiffer
December 1st, 2025 02:55 PM
I really appreciate the feedback and am looking forward to working with you again.
Just amazing in every way!
Reply from Sheena Schiffer
November 19th, 2025 07:33 PM
It's wonderful to hear such positive feedback, Isaac. Knowing you had an experience that felt amazing is truly rewarding. If you ever have questions or need further assistance, please feel free to get in touch.
The speedy response rate was the reason why we went with Cross Country. We had a quick turnaround and thanks to Sheena fast action we were successful in acquiring our dream home!
The Cross Country Mortgage team made sure to explain the process while answering all questions that was asked during the process. Great team 👍🏾
Reply from Sheena Schiffer
November 18th, 2025 07:26 PM
Thank you for taking the time to share your experience, Pepe. I'm pleased to hear that the process was clearly explained and that your questions were addressed effectively. If there's anything more I can assist you with, don't hesitate to reach...
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Your professionalism, kindness and genuine concern for my welfare exceeded all of my expectations during this process,well done!
They are fortunate to have you on there team, thank you!
Reply from Sheena Schiffer
November 18th, 2025 03:23 PM
I'm truly grateful for your kind words, Leslie. It means a lot to know that my professionalism and care made a positive impact on your experience. Thank you for entrusting me with your needs during this process. If you need any further assistance...
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Sheena provided timely and clear communication throughout the entire process, and she answered all of our questions thorughly. We will undoubtedly utilize her services when we choose to refinance.
Sheena provided timely and clear communication throughout the entire process, and she answered all of our questions thorughly. We will undoubtedly utilize her services when we choose to refinance.
Reply from Sheena Schiffer
November 18th, 2025 01:53 PM
I appreciate your feedback, Brannon. I'm glad to hear that my communication was effective and thorough throughout your experience. It's great to know that you'll consider my services again when it comes time to refinance. If you have any more...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119175 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119175
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095