Top 5%
Sheena Schiffer at CrossCountry Mortgage
Originating Branch Manager | NMLS #119175
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Excellent information and customer service
Reply from Sheena Schiffer at CrossCountry Mor...
March 2nd, 2026 06:36 PM
I'm grateful for your feedback, Karen. Providing informative guidance and quality customer service is very important to me, and I'm glad to hear you had a positive experience. If you have any further questions or need support, please feel free...
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Sheena!!! You and your team are AMAZING! Thank you so much for all your care and understanding; it felt so genuine and that means the world to me.
Reply from Sheena Schiffer
February 10th, 2026 02:01 PM
Julie, I'm truly touched by your kind words. It means a lot to me that you felt cared for and understood throughout the process. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
It was a smooth transition from my old morgtage to my new one. Sheena was great and made it as smooth as possible.
Reply from Sheena Schiffer
February 6th, 2026 06:31 PM
It's wonderful to know that the transition from your old mortgage to your new one went smoothly, Beverly. I'm pleased I could make the process as seamless as possible for you. If you have any more questions or need further assistance, feel...
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Thank you so much for being so responsive and for the much needed guidance on deciding on which loan to obtain.
Reply from Sheena Schiffer
February 3rd, 2026 07:23 PM
Your kind words are appreciated, Peter. It was my pleasure to assist you in navigating the loan options. I'm glad to have provided the support you needed during the decision-making process. If any further questions or needs arise, feel free...
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Sheena was fantastic to work with! She was always very responsive and available. My loan was approved and closed expeditiously and with no issues!
Sheena was great to work with. She was extremely responsive and available throughout the process whenever I had questions. I was amazed at how quickly my loan was approved for closing!
Reply from Sheena Schiffer
January 28th, 2026 07:41 PM
I appreciate your review, Amy. I'm glad to hear you found the process smooth and that I could be responsive to your needs. It's rewarding to know that the loan approval came through quickly for you. If you need assistance in the future, please...
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The process of buying a house can be daunting. The process with Sheena was fast and efficient. This is our second time working with her. I would definitely recommend her.
Reply from Sheena Schiffer
January 19th, 2026 09:01 PM
I'm grateful for your feedback, Rachael. Knowing that the process felt fast and efficient is encouraging, especially since buying a house can be overwhelming. I'm honored you've chosen to work with me again, and I'm glad to have been able to...
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Simply stated, great job by Sheena & Travis!
Reply from Sheena Schiffer
January 16th, 2026 04:39 PM
Thank you, William, for the concise feedback. I'm glad to hear that both Travis and I could assist you effectively. Should you have any questions or require further assistance, don't hesitate to reach out.
Live the follow ups and communication!
Reply from Sheena Schiffer
December 29th, 2025 02:35 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Sheena was very diligent in getting me all the infomation amd instruction I needed to complete this process. She answered every question I had and kept me well informed from start to finish.
Reply from Sheena Schiffer
December 22nd, 2025 07:13 PM
I appreciate your kind words, Laurie. It's important to me that all your questions were answered and that you felt informed during the entire process. If you need any additional assistance or have further questions, please feel free to reach...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119175 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119175
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095