Shawn Christy
Lower, LLC
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, L... Show More
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Communicate better with the client.
Reply from Shawn Christy
April 27th, 2026 01:32 PM
Manuel, I appreciate your feedback. I'm sorry to hear that communication wasn't up to your expectations. Please reach out to me directly so we can discuss how I can improve and better meet your needs in the future.
Great communication from Shawn and his team kept me up to date on what was going on and informed on what was happening next
Reply from Shawn Christy
November 17th, 2025 02:10 PM
Craig, I'm glad the communication throughout this process met your needs. Keeping you informed and up to date is a key priority. If there's anything more I can do for you, just let me know. Thank you for your feedback!
NOTHING CAME OUT AS PROMISED> NEW PAYMENT WAS SUPPOSE TO BE $4606 WHEN LAST I SPOKE WITH KYLE, INSTEAD IT IS $4693...I SHOULD HAVE KNOWN BETTER THAN TO TRUSTOXFORD, I WAS TOLD APPRAISAL WOULD BE $550.00 AND YET WHEN I GOT MY CREDIT CARD STATEMENT...
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It was good, would have been perfect if the check payout situation was explained to me. Also the mortgage rate was higher than both options given to me in the initial phase so I would watch out for that too. Better communication on the actual...
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Reply from Shawn Christy
October 29th, 2025 03:28 PM
Thank you for the detailed feedback and the good rating, Shaqun. I appreciate your perspective on the check payout situation and the mortgage rate differences. It's always my goal to ensure clarity and alignment on all terms and conditions,...
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Friendly service, prompt responses.
process was quick and smooth.
Reply from Shawn Christy
October 29th, 2025 03:28 PM
Thank you for taking the time to share your positive feedback, Douglas. I'm pleased to know that you found the service friendly and the process efficient. If there's anything more I can assist you with in the future, please don't hesitate to...
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This is 2nd time Shawn has helped me refinance.
The only takeaway is there were a couple lags in communicating updates where I had to reach out and ask. The process was simple. Thank you!!!!
Reply from Shawn Christy
October 6th, 2025 02:29 PM
I appreciate you sharing your experience with your recent refinance process. I'm glad I could assist you again, and I acknowledge that keeping communication consistent is important. I'll be sure to work on those areas to improve timing in future...
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Shawn was very respectful and knows his job to the fullest extentof his.
Reply from Shawn Christy
October 6th, 2025 02:29 PM
Joel, thank you for taking the time to leave such a positive review. I’m pleased to know that my respectfulness and expertise were clear during our time working together. If you have any more questions or need further assistance, please don’t...
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Shawn took the time to explain everything, even though I was very nervous about doing the paperwork. He was very patient with me. I appreciated that.
Reply from Shawn Christy
July 30th, 2025 06:53 PM
Garland, thank you for your thoughtful review and the good rating. I'm really glad to hear that my explanations eased your nerves with the paperwork. I understand how important it is to feel comfortable and informed throughout the process,...
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Pretty much all of it then some times I was thinking what did I do then I would get a call from Shawn and all was back on track I'm definitely thankful to Shawn thank you all for the refy
Reply from Shawn Christy
July 30th, 2025 12:48 PM
Richard, I appreciate your kind words and the positive rating. It's great to hear that my communication helped keep everything on track for you. I'm glad I could assist with the refinancing process and that you're happy with the outcome. If...
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Shawn was quite professional and provided answers to my questions and updates throughout the proces. Interactions were smooth and straightforward. I felt valued as a clien.
Reply from Shawn Christy
July 14th, 2025 03:57 PM
Walter, I really appreciate your kind words and the fantastic rating! I'm glad to hear that you found our interactions professional and straightforward. It's important to me that you felt valued throughout the process. If you ever have more...
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About
At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1926449
Disclaimer
© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.