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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
    R
    Ross A P J
    Arnold, CA
    Posted on April 23rd, 2026 03:28 AM
    If every escrow process was handled by Shanti, people might actually enjoy the buying process... From start to finish, everything was smooth, stress-free, and handled with total professionalism.
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    Paulette J
    Arnold, CA
    Posted on April 20th, 2026 08:32 PM
    If an option, I will always use Shanti and WFG in fact I'll fight for the option. I recently have had to endure 2 different escrows with other companies . The pain was real!!
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    Matthew A S W
    Arnold, CA
    Posted on April 20th, 2026 08:00 PM
    The closing process went very smoothly. Shanti was a pleasure to work with, was very helpful, and explained all the steps in detail. We are very happy.
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    Wayne C
    San Lorenzo, CA
    Posted on April 20th, 2026 06:52 PM
    Shanti Thomas has received a review with 5 star rating from Wayne C
  • SFTP
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    Roxana C
    San Leandro, CA
    Posted on April 17th, 2026 08:31 PM
    Shanti is exceptional. She consistently goes above and beyond and exceeds my expectations every time.
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    Robert L
    Antioch, CA
    Posted on April 8th, 2026 04:27 PM
    Shanti, was super professional and to the point. My time was never wasted. I extremely appreciated the easy no hassle process. Thank you!
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    Nick F
    Felton, CA
    Posted on April 6th, 2026 04:27 PM
    Shanti Thomas has received a review with 5 star rating from Nick F
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    Jesse R
    Hanford, CA
    Posted on April 2nd, 2026 02:28 PM
    Shanti and her team are amazing! Outstanding customer service. :)
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    Derby Z
    San Leandro, CA
    Posted on March 31st, 2026 12:16 AM
    Shanti was great, from start to finish. She was responsive, polite, and genuinely helpful whenever questions came up. She handled every detail smoothly and made the entire process feel easy and stress-free. I really appreciated her professionalism...
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    Yamin A
    San Leandro, CA
    Posted on March 27th, 2026 01:58 PM
    Everything went smoothly
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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    Time Zone

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