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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
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    John K
    Hayward, CA
    Posted on May 19th, 2026 03:36 AM
    Graat customer service, very knowledgeable, knew the answers to all questions without hesitation, willing to help, patient an just made me fell welcome and want to use the services. willing to work with my schedule.
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  • SFTP
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    Janella A
    San Leandro, CA
    Posted on May 18th, 2026 11:27 PM
    Love me some WFG! Those are my girls! Shanti is the bomb.com! Gina is helpful and ready for step in when needed!
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    Joshua C
    Hayward, CA
    Posted on May 18th, 2026 10:19 PM
    Shanti Thomas has received a review with 5 star rating from Joshua C
  • SFTP
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    Jessica M
    Cherryland, CA
    Posted on May 13th, 2026 08:04 PM
    Shanti was amazing every step of the way. Great communication.
  • SFTP
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    Kevin A C
    Oakland, CA
    Posted on May 13th, 2026 04:36 AM
    Shanti was great to work with!
  • SFTP
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    Michael C
    Hayward, CA
    Posted on May 11th, 2026 07:42 PM
    Shanti Thomas has received a review with 5 star rating from Michael C
  • SFTP
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    Steven A M M
    Oakland, CA
    Posted on May 11th, 2026 07:02 PM
    Follow-up was always timely and usefuk useful
  • SFTP
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    Taiyeb R
    Sacramento, CA
    Posted on May 4th, 2026 10:14 PM
    It's always a pleasure dealing with Shanti. Anytime I am able to choose escrow company, she is always my first call. :)
  • SFTP
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    Christian C
    Arnold, CA
    Posted on May 1st, 2026 09:15 PM
    Shanti is a consumate professional. On top of her game and always solutions oriented. I highly recommend her and her team. A+++
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    Matthew A S W
    Arnold, CA
    Posted on April 23rd, 2026 07:55 PM
    Shanti Thomas has received a review with 5 star rating from Matthew A S W
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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    Time Zone

    Pacific Standard Time (PST)