Top 5%
Shanti Thomas
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Shanti was great and provided timely updates and was available for any questions along the way. She was very patient and thorough throughout the process and especially at the signing.
Reply from Shanti Thomas
February 12th, 2025 08:28 PM
Christina, thank you so much for your kind words. It was a pleasure working with you and ensuring everything went smoothly for your resale. I'm glad I could provide the updates and support you needed. If you ever have more questions or need...
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Shanti Thomas has received a review with 5 star rating from Henry X
Shanti and her team always respond promptly to my inquiries. The team is also very thorough in monitoring the transactions and communicating with agents from both sides of the transaction. Our brokerage has worked with Shanti Thomas since she...
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Reply from Shanti Thomas
February 12th, 2025 08:29 PM
Bernadette, thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to me and my team. We strive to provide prompt and thorough service, and it's wonderful to hear that our efforts are appreciated....
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Shanti Thomas has received a review with 5 star rating from Erwin A J N
Shanti Thomas has received a review with 5 star rating from Risa P
Shanti Thomas has received a review with 5 star rating from Xavier M
Shanti Thomas has received a review with 5 star rating from Yue A H
Shanti Thomas has received a review with 4.75 star rating from Jun L
Shanti Thomas has received a review with 4.75 star rating from Then A K
The attention to detail and great service in a timely manner!
Reply from Shanti Thomas
February 12th, 2025 08:30 PM
Brenda, thank you so much for your kind words! I'm thrilled to hear that you were pleased with the attention to detail and service you received. It's always my goal to make the refinancing process smooth and efficient, and I'm glad we could...
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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