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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
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    Amninder A A
    Hayward, CA
    Posted on February 10th, 2025 11:23 PM
    Shanti Thomas has received a review with 5 star rating from Amninder A A
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    Monica G
    Hayward, CA
    Posted on February 10th, 2025 11:20 PM
    Amazing crew thank you for everythin!!
    Reply from Shanti Thomas
    February 12th, 2025 08:24 PM
    Hi Monica, Thank you so much for your kind words! It was truly a pleasure working with you, and I'm thrilled to hear you had a positive experience. Our team strives to make every transaction smooth and enjoyable, and I'm glad we could help....
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    Vanessa T
    Hayward, CA
    Posted on February 10th, 2025 11:10 PM
    Shanti Thomas has received a review with 5 star rating from Vanessa T
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    Bill D
    Castro Valley, CA
    Posted on February 10th, 2025 10:55 PM
    Shanti Thomas has received a review with 5 star rating from Bill D
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    Jim O
    Watsonville, CA
    Posted on February 4th, 2025 07:37 PM
    Shanti Thomas and her staff are very professional and have the necessary "sense of urgency" to transact complicated transactions. Because of that, I have been doing business with them for over 12 years. I specialize in irrevocable trust loans,...
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    Reply from Shanti Thomas
    February 12th, 2025 08:25 PM
    Jim, thank you so much for your kind words and for trusting us with your business over the years. It’s always a pleasure working with you, especially on the complex transactions like the irrevocable trust loans. I’m thrilled to hear that you...
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    Debbie P
    Watsonville, CA
    Posted on February 4th, 2025 04:02 PM
    Shanti and Tarsha are great!
    Reply from Shanti Thomas
    February 12th, 2025 08:25 PM
    Hi Debbie, I'm thrilled to hear that you had a great experience with me and Tarsha during your refinance process! Knowing that our efforts made a positive impact means the world to us. Thank you for taking the time to share your thoughts. If...
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    Harris A
    San Ramon, CA
    Posted on January 31st, 2025 05:20 PM
    Shanti Thomas has received a review with 5 star rating from Harris A
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    Arvic A I
    Hayward, CA
    Posted on January 28th, 2025 09:55 PM
    Very helpful when we needed to clarify regarding the forms and any other questions we had. We were able to close on time. Thank you..
    Reply from Shanti Thomas
    February 12th, 2025 08:26 PM
    Hi Arvic, I'm so glad to hear that you found the process helpful and that we were able to answer your questions effectively. It's always my goal to ensure a smooth and timely closing for all my clients, so knowing that we achieved that for...
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    Breann H
    Castro Valley, CA
    Posted on January 16th, 2025 03:07 PM
    Shanti was so helpful and wonderful to work with.
    Reply from Shanti Thomas
    February 12th, 2025 08:27 PM
    Thank you so much for your kind words, Breann! It was a pleasure working with you, and I'm thrilled to hear that you found the experience helpful and wonderful. Your feedback means a lot to me, and it motivates me to continue providing the...
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    Paulette J
    Castro Valley, CA
    Posted on January 15th, 2025 09:25 PM
    Stays on top of any issues that arise, she was so kind to my seller and her communication is fantastic. I just love Shanti and her team
    Reply from Shanti Thomas
    February 12th, 2025 08:27 PM
    Paulette, thank you so much for your kind words! It was truly a pleasure working with you and your seller. I'm thrilled to hear that you appreciated our communication and support. My team and I strive to stay proactive and ensure a smooth process...
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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