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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
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    Raul A
    Castro Valley, CA
    Posted on August 22nd, 2025 10:06 PM
    Super good !
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    Kemei A X
    Castro Valley, CA
    Posted on August 12th, 2025 11:12 PM
    Shanti Thomas has received a review with 5 star rating from Kemei A X
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    Eileen O
    San Leandro, CA
    Posted on August 11th, 2025 08:25 PM
    Shanti Thomas has received a review with 5 star rating from Eileen O
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    Silvia V
    Mountain View, CA
    Posted on August 5th, 2025 05:01 PM
    Shanti Thomas was absolutely fantastic to work with!They were professional, responsive, and incredibly knowledgeable throughout the entire process. Every step was handled with care, precision, and clear communication, which made the transaction...
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    Jie H
    Mountain View, CA
    Posted on August 4th, 2025 11:08 PM
    The communication is clear and timely I feel supported throughout the closing process. Shanti helped me resolve any challenges efficiently. The whole process is smooth and stress-free.
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    Jaspinder A G
    Hayward, CA
    Posted on August 4th, 2025 10:41 PM
    Shanti Thomas has received a review with 5 star rating from Jaspinder A G
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    Jason A E
    Alameda, CA
    Posted on July 31st, 2025 03:23 PM
    It was harsh schedule, but it was a great help that even helping during the after-business hours. Also the explanation was very detailed and prompt.
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    Rosel T
    Oakland, CA
    Posted on July 22nd, 2025 06:00 PM
    on time she allways is following up.
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    Esmerelda V
    Oakland, CA
    Posted on July 22nd, 2025 03:13 PM
    Shanti made it extra special Shes very patient with EWB - it was not easy but she always showed a great attitude and never gave up THNAK YOU Shanti :)
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    Alex C
    Hayward, CA
    Posted on July 22nd, 2025 01:50 PM
    Shanti Thomas has received a review with 5 star rating from Alex C
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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    Time Zone

    Pacific Standard Time (PST)