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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
    E
    Eileen O
    Castro Valley, CA
    Posted on September 5th, 2025 10:24 PM
    Shanti and her team did a great job with a last-minute early close. Thank you!
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    Nagasridevi A G
    Lathrop, CA
    Posted on September 5th, 2025 03:02 PM
    Shanti Thomas has received a review with 5 star rating from Nagasridevi A G
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    Srinivas S
    Lathrop, CA
    Posted on September 2nd, 2025 10:07 PM
    shanti and team was prompt in ensuring we complete the closing on time and anybmissing items was addressed and taken care in advance. Great job for Successfu close on 28th Aug 2025
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    Kathi T
    San Leandro, CA
    Posted on September 2nd, 2025 04:22 PM
    Shanti was so informative and kept us updated along the way. This wasn't the easiest escrow (several family members) and keeping everyone on the same page. I know she was getting calls from more than one family member and she was patient along...
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    Stacey B
    Hayward, CA
    Posted on September 2nd, 2025 03:58 PM
    Very communicative! Expeditiously responded. Organized. All excellent
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    Raymond C
    Oakland, CA
    Posted on September 2nd, 2025 03:35 PM
    service, followup, going the extra mile for me.
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    Elaine D
    Lathrop, CA
    Posted on September 2nd, 2025 03:21 PM
    Shanti Thomas has received a review with 5 star rating from Elaine D
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    Thomas A K
    Castro Valley, CA
    Posted on August 28th, 2025 05:18 PM
    Shanti Thomas has received a review with 5 star rating from Thomas A K
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    Vanessa K
    Hayward, CA
    Posted on August 25th, 2025 09:12 PM
    She is a true professional and incredibly knowledgeable. I particularly valued how well-informed she kept me throughout the process, and her friendly and helpful demeanor made every interaction a pleasure.
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    Sunny T
    Oakland, CA
    Posted on August 25th, 2025 09:09 PM
    Shanti Thomas has received a review with 5 star rating from Sunny T
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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