Shante Hicks
Loan Officer
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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closed
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closed
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Reviews from Web
1. Clear communication
2. Took time to answer all my questions
3. The online signing of documents
4. Very Professional
Reply from Shante Hicks
July 8th, 2026 02:26 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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The payoff for alliant credit union covering a car loan and a credit card payoff; paid by only one check, even for the inexperienced doesn't make sense. It has delayed the payoff and I have not received checks to date. Sending checks to a client...
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Reply from Shante Hicks
July 7th, 2026 02:46 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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The only negative regarding this process is the inundation of loan insurance solicitations I would greatly appreciate not having those continue to flood my mailbox
Reply from Shante Hicks
July 7th, 2026 02:00 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Amy and Shante were both amazing to work with. Super responsive and helped answer all of our questions!
Reply from Shante Hicks
July 3rd, 2026 07:25 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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She was great to work with and always there to answer all the wuestions questions we had
Reply from Shante Hicks
July 2nd, 2026 01:56 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Easy to work with!
Reply from Shante Hicks
June 29th, 2026 08:38 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Good explanation of process
Reply from Shante Hicks
June 29th, 2026 05:41 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Excellent communication. Friendly and supportive overall experience
Reply from Shante Hicks
June 8th, 2026 01:05 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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Any questions were answered quickly and could reach on phone with very little effort
Reply from Shante Hicks
May 27th, 2026 02:17 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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excellent service
Reply from Shante Hicks
May 26th, 2026 07:14 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 2564799
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.