Shante Hicks
Loan Officer
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
very current with technology. always helpful
Reply from Shante Hicks
August 31st, 2026 07:08 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
The experience on the part of amerisave was great. The experience with chase bank was a nightmare. I was able to get a loan through an alternate bank and that experience was fantastic and I'll give you an A+ for that.
Reply from Shante Hicks
August 31st, 2026 02:52 PM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at
************************** or 1-************.
This entire experience was very rewarding and relatively easy.
Reply from Shante Hicks
August 26th, 2026 07:16 PM
Joshua, I'm glad to hear that you found the experience rewarding and relatively easy. Your feedback is greatly appreciated, and I'm thankful to have been part of your journey with AmeriSave Mortgage Corporation.
Shante,
everthing was done quickly and everyone was very helpful
Reply from Shante Hicks
August 25th, 2026 01:27 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Very friendly and process was easy. All information was direct and to the point. All of my questions were answered quickly. All employees at AmeriSave knew their jobs well. It was a pleasure working with them.
Reply from Shante Hicks
August 17th, 2026 04:50 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Shante Hicks and Brian Ramsey helped us all the way through the process. I will say to anyone looking to REFI to call them first .
Reply from Shante Hicks
July 28th, 2026 07:53 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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At the initial encounter , she was very pleasant and responsive. Not sure what happened but during the application process, my questions were not responded in timely manner. the next thing i know, i was assigned to a new loan officer, Carrie...
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Reply from Shante Hicks
July 24th, 2026 03:15 PM
Thank you for your feedback! We work hard to offer the best mortgage experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Kindness and was easy to get a hold of when we had questions.
Reply from Shante Hicks
July 21st, 2026 01:54 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
From the very beginning, I was told exactly what to expect. I even changed my mind a couple of times, and y'all jumped in there and corrected it as quickly as you could. The experience was great.
Thank you.
Reply from Shante Hicks
July 20th, 2026 05:50 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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very responsive and patient woth questioms
Reply from Shante Hicks
July 20th, 2026 01:07 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 2564799
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.