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Shannon Ryan, Ruoff Mortgage
VP Branch Manager | NMLS# 1166950 | Ruoff Mortgage...


Miami University
As a Branch Manager and Mortgage Loan Officer in Cincinnati, Ohio, I bring 12+ years of experience helping homebuyers secure the right loan with confidence. I’m licensed in Ohio and Kentucky and offer conventional loans, FHA, VA, and USDA f... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 9 PM
Thu
8 AM to 9 PM
Fri
8 AM to 9 PM
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Reviews from Web
The process of being approved for the loan went smoothly. However, it was frustrating receiving an email saying we were clear to close, and then one business day before closing on the house, we received an email asking for an alternative contact...
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Shannon and her team are second to none, I have now used her 4 times and I wouldn’t change a thing if I do it a 5th. Her attention to detail and communication every step of the way make for a flawless experience. I’ll continue to recommend...
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Reply from Owner
June 24th, 2025 05:12 PM
I'll be calling you again for a refi when it makes sense to do so! In the meantime, enjoy your new beautiful home!
Shannon was Amazing through the entire process, we will definitely recommend her to family and friends.
Reply from Shannon Ryan
June 13th, 2025 03:46 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I greatly appreciate your recommendation to family and friends.
Shannon is the best of the best! We have used her more times than I’d like to admit - and she’s always incredible. She is thorough, quick to respond to questions and always keeps you well informed throughout the process. I would highly recommend...
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Reply from Owner
June 24th, 2025 05:11 PM
Can't wait to do another mortgage with you...maybe a refi next year!
Shannon is the very best. We have used her more times than i would like to admit and she is always incredible to work with. She is thorough, quick to respond to questions and always keeps us well informed on where we are at in the process....
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Reply from Shannon Ryan
June 10th, 2025 02:16 PM
I'm thrilled to hear about your positive experience and your kind words. It's always a pleasure working with you and ensuring you're well-informed throughout the process. Thank you for your continued trust and for recommending my services to...
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Dedicated, professional, and very helpful educating new time home buyers the loan process. Thank you!!
Reply from Owner
June 24th, 2025 04:56 PM
I hope you are enjoying your new home! We appreciated your trust in our team at Ruoff!
Shannon ryan went over and beyond to insure my closing met the deadline! as a third shifter I thought it was going to be extremely complicated but not only she messaged me in the middle of the night to meet my daily routines she constantly...
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Reply from Shannon Ryan
June 5th, 2025 07:15 PM
I'm thrilled to hear that your closing process went smoothly and met the deadline. It was my pleasure to accommodate your schedule and ensure you were well-informed throughout the process as a first-time homebuyer. Thank you for your kind words...
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Shannon ryan is great to work
Reply from Shannon Ryan
May 12th, 2025 03:53 PM
Loved that we found a solution for you! Thank you for trusting us to get it done for you!
The whole team was great. We were kept informed about the process and we knew where we stood with our loan. The communication was great.
Reply from Shannon Ryan
May 6th, 2025 04:22 PM
Laura, we loved working with you and Eric and are so WOWED by the house you are now making your home! Welcome to Kentucky! I know your family will be happy here!
Shannon was clear, helpful and always willing to answer my many questions. I felt confident I had all the information and that I could easily get clarity if needed. Thank you to Shannon and her team!
Reply from Shannon Ryan
May 6th, 2025 04:23 PM
Lucy, we were so honored to be part of your new chapter! Please stay in touch and let us know if we can provide the same service level to your friends and family!
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About
As a Branch Manager and Mortgage Loan Officer in Cincinnati, Ohio, I bring 12+ years of experience helping homebuyers secure the right loan with confidence. I’m licensed in Ohio and Kentucky and offer conventional loans, FHA, VA, and USDA financing, proudly serving first-time buyers, active-duty military, and veterans near Wright-Patterson Air Force Base. Our team is known for 15-day average clear-to-close times and a mobile-friendly process that lets you apply and move through underwriting right from your phone. I’m passionate about building lasting relationships from application to closing and beyond. Licenses: NMLS# 1166950 | KY - MC700401 | OH - MLO.044002.000.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Construction Loan
Bridge Loans
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Cold Springs, KY
Villa Hills, KY
Erlanger, KY
Covington, KY
Conventional, FHA, VA, USDA and non-QM lending products. Down payment assistance programs available to qualified buyers.
Dayton, OH
Cincinnati, OH
Lima, OH
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Education
- Miami UniversityFinance and EconomicsBachelor of Science in Business Administration (BSBA)

Positions
- Ruoff Mortgage - VP and Branch Manager and Loan OfficerJan 31st, 2022 - Current
Memberships
- Women in Christian Leadership
- Dayton Mortgage Bankers Association
- Ruoff Mortgage Loan Officer Advisory Team
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1166950
- KY - MC700401
- OH - MLO.044002.000
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+2
Awards
Top Area Producer,...
Achievements
- Military Lending Outreach Professional, Certified Divorce Lending Professional course completion, Maxwell Leadership Training
Hobbies
- Golf
- Bible Study
- Pickle ball (learner!)
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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