Shannon Moore

Loan Consultant

New American Funding - Cedar Rapids, IA

4.9

(27)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Cedar Rapids, IA

https://www.newamericanfunding.com

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Communication and willingness

Reply from Shannon Moore

June 1st, 2026 10:26 PM

Thank you, Kinnick, for highlighting my communication and willingness. I'm pleased that you had a positive experience with my service. If there's anything more I can assist you with, please let me know.

Communication and answering my questions

Reply from Shannon Moore

June 1st, 2026 10:27 PM

I'm grateful, Talan, for your feedback about my communication and responsiveness. I'm pleased to know that I was able to answer your questions effectively. If there's anything more I can assist you with, please don't hesitate to reach out.

It was very urgent that we refinanced our home and the timeline was short. Shannon and Robin were very attentive to our case. They communicated clearly what needed to be done and what my husband and I needed to do. They emailed us frequently...

Reply from Shannon Moore

June 1st, 2026 10:27 PM

Carla, I'm pleased to hear that you and your husband had such a positive experience with Robin and me during your refinancing process. We understand how crucial it was to meet your timeline, and I'm glad we could support you effectively. Thank...

just a wonderful experience with both Robin and Shannon.

Reply from Shannon Moore

May 27th, 2026 03:07 PM

I'm pleased to hear that you had a appreciated experience with Robin and me, Darrell. Thank you for sharing your positive feedback. If there's anything else I can assist you with, please let me know.

Absolutely loved working with Shannon, she was readily accessible and the rare times she was not available she always got back to me within a timely manner. The few times I needed to talk to her directly on the phone she was very pleasant,...

Reply from Shannon Moore

May 27th, 2026 03:07 PM

I'm pleased to hear that my availability and approach were helpful during your process, Bryan. Knowing that I could make the experience more manageable for you is rewarding. Your recommendation means a lot to me, and I'm grateful for your kind...

Shannon was very helpful in making the whole process flow and get things done!! I've already recommended her to multiple friends!

Reply from Shannon Moore

May 15th, 2026 01:12 PM

Thank you so much, Morgan! I'm pleased to know that I could help make the process smooth for you. Your recommendations mean a lot to me. If there's anything else you need in the future, please don't hesitate to reach out.

Shannon was very patient with me and explained things I didn't understand.

Reply from Shannon Moore

May 13th, 2026 01:42 PM

Vicki you were wonderful to work with, and I hope you enjoy your new home!!

Shannon is al ways Top Tier when it comes to communication. Always love working with her. Awesome person and hard working

Reply from Shannon Moore

May 13th, 2026 01:42 PM

I'm pleased to know that you value my communication skills, Randon. It's always a great experience working with you too. Thank you for your kind words!

The people how smooth it was an the help that they lent

Reply from Shannon Moore

April 17th, 2026 08:12 PM

Thank you Skyler! I am so happy that you are in your new home and I hope you enjoy it!!

She went above & beyond to make sure everthing was in place, to make sure everything went smooth... I all worked out excellent.

Reply from Shannon Moore

April 7th, 2026 08:11 PM

I'm really glad to hear that everything worked out well for you, Ryan. It was my goal to ensure a smooth process, and it's wonderful to know I met those expectations. If you ever need assistance again or have further questions, feel free to...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

VA loans

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