

Shannon Moore
Loan Consultant

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Reply from Shannon Moore
June 17th, 2026 04:28 PM
Thank you, Charles. I'm pleased to know that your experience was positive. If there's anything more I can assist with, please let me know.
Shannon located a loan option that helped with my down payment, this greatly assisted with my the amount I needed to bring to close.
Reply from Shannon Moore
June 1st, 2026 10:29 PM
It's great to know that I could help you with a loan option that assisted with your down payment, Karesha. I'm pleased that this made the closing process easier for you. If you have any more questions or need further assistance, please don't...
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Communication and willingness
Reply from Shannon Moore
June 1st, 2026 10:26 PM
Thank you, Kinnick, for highlighting my communication and willingness. I'm pleased that you had a positive experience with my service. If there's anything more I can assist you with, please let me know.
Communication and answering my questions
Reply from Shannon Moore
June 1st, 2026 10:27 PM
I'm grateful, Talan, for your feedback about my communication and responsiveness. I'm pleased to know that I was able to answer your questions effectively. If there's anything more I can assist you with, please don't hesitate to reach out.
It was very urgent that we refinanced our home and the timeline was short. Shannon and Robin were very attentive to our case. They communicated clearly what needed to be done and what my husband and I needed to do. They emailed us frequently...
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Reply from Shannon Moore
June 1st, 2026 10:27 PM
Carla, I'm pleased to hear that you and your husband had such a positive experience with Robin and me during your refinancing process. We understand how crucial it was to meet your timeline, and I'm glad we could support you effectively. Thank...
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just a wonderful experience with both Robin and Shannon.
Reply from Shannon Moore
May 27th, 2026 03:07 PM
I'm pleased to hear that you had a appreciated experience with Robin and me, Darrell. Thank you for sharing your positive feedback. If there's anything else I can assist you with, please let me know.
Absolutely loved working with Shannon, she was readily accessible and the rare times she was not available she always got back to me within a timely manner. The few times I needed to talk to her directly on the phone she was very pleasant,...
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Reply from Shannon Moore
May 27th, 2026 03:07 PM
I'm pleased to hear that my availability and approach were helpful during your process, Bryan. Knowing that I could make the experience more manageable for you is rewarding. Your recommendation means a lot to me, and I'm grateful for your kind...
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Shannon was very helpful in making the whole process flow and get things done!! I've already recommended her to multiple friends!
Reply from Shannon Moore
May 15th, 2026 01:12 PM
Thank you so much, Morgan! I'm pleased to know that I could help make the process smooth for you. Your recommendations mean a lot to me. If there's anything else you need in the future, please don't hesitate to reach out.
Shannon was very patient with me and explained things I didn't understand.
Reply from Shannon Moore
May 13th, 2026 01:42 PM
Vicki you were wonderful to work with, and I hope you enjoy your new home!!
Shannon is al ways Top Tier when it comes to communication. Always love working with her. Awesome person and hard working
Reply from Shannon Moore
May 13th, 2026 01:42 PM
I'm pleased to know that you value my communication skills, Randon. It's always a great experience working with you too. Thank you for your kind words!
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
VA loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- Mortgage Loan Officer
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing