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Guild Mortgage - Shannon Jones
Senior Loan Officer | NMLS# 450854
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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The communication and timely closing.
Reply from Guild Mortgage - Shannon Jones
January 9th, 2026 04:23 AM
I'm grateful for your positive feedback, Joel. It's great to know that my communication and timely closing met your expectations. Let's do it again soon!!!
Shannon Jones was very thorough and responsive. She always answered our questions and gave excellent explanations. The whole process was smooth because of her knowledge and expertise.
Reply from Guild Mortgage - Shannon Jones
January 7th, 2026 02:26 AM
Thank you for sharing your experience, Daniel. I'm pleased to hear that you found my explanations helpful and that the process went smoothly. If there's anything more I can assist you with in the future, please feel free to reach out. I hope...
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Shannnon and Linda are always great at communicating and so friendly
Reply from Guild Mortgage - Shannon Jones
January 7th, 2026 02:25 AM
Heather It is always pleasure working with you and your team. If there's anything else I can help you with, please don't hesitate to reach out.
Great group of people that worked together from start to finish. They all treated us like somebody and went above to help us through every step of the process, helped make it so easy. We have already recommened our friends give them a chance...
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Reply from Guild Mortgage - Shannon Jones
January 7th, 2026 02:24 AM
Johnny & Tina, it's encouraging to hear your positive experience with our team. I'm glad we could contribute to an easy process and that you felt well-supported throughout. Your recommendations mean a lot, and I appreciate you trusting us to...
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Great people, a pleasure to work with!
Reply from Owner
May 5th, 2026 01:57 PM
Danny thank you for the 5 starts and thank you for being such an amazing client.
Shannon has such a pleasant personality, she put me at ease right away, she answered every question promptly. . I could not have asked for an easier process to buy my home. Thank you Shannon!
Reply from Shannon Jones
December 29th, 2025 02:40 PM
Danny, your kind words truly mean a lot to me. I'm delighted to know that you felt at ease and that I could assist effectively during your home-buying process. If there's anything else you need down the road, feel free to reach out. Thank you...
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the beginning, it was it has been great and will be thankful for all that they have done
Reply from Guild Mortgage - Shannon Jones
May 5th, 2026 01:57 PM
Clyde, I appreciate your kind words and I'm pleased to hear that your experience has been positive from the start. If there's anything more you need, please feel free to reach out.
Kept me in the loop with everytging going on with my loan . I felt I could ask questions any time and thwy they were always willing to help me .
Reply from Shannon Jones
December 15th, 2025 08:35 PM
Skylar, I'm glad to hear that you felt well-informed throughout the loan process and comfortable asking questions whenever needed. Keeping you in the loop is important to me, and I'm pleased to know you found support readily available. If there's...
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Guild Mortgage - Shannon Jones has received a review with 5 star rating from John B
Reply from Owner
May 5th, 2026 01:58 PM
John Thank you for the 5 stars and thanks for being great to work with.
Good communication
Reply from Guild Mortgage - Shannon Jones
May 5th, 2026 02:00 PM
John, I appreciate your feedback on the communication. It's important to me to keep the lines open and clear throughout the process. If there's anything else you need, feel free to reach out.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
FHA, VA, Conventional, USDA, THDA, DSCR
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Memberships
- Vidya Yoga and Fitness
- Catalyst
- Johnson City Kiwanis Club
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2008
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 450854
Achievements
- Scotsman Guide Top Mortgage Lender 2024
Hobbies
- Gardening
- Community Service
- Reading and Networking
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Disclaimer
I am authorized to do business in the states of Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. (www.nmlsconsumeraccess.org/); NMLS ID: 450854; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.