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Guild Mortgage - Johnson City, Johnson City, TN
Johnson City, TN
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Very efficient and well communicated. Property closed as scheduled
Reply from Guild Mortgage - Shannon Jones
June 3rd, 2026 08:17 PM
Steve it is always great working with you. I am so happy to hear that you felt we were efficient and well communicated. I have worked to build the best team around me so I can provide excellent service to all parties involved on each transaction....
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Guild Mortgage - Shannon Jones has received a review with 5 star rating from Kyle C
Reply from Owner
June 3rd, 2026 08:18 PM
Kyle thank you for the 5 star rating. Thank you for always trusting me with your home financing.
Shannon is one of the kindest, most honest, and most hardworking people I have ever had the pleasure of working with. She is extremely knowledgeable and I can tell she absolutely loves what she does for a living. She is terrific at explaining...
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Reply from Shannon Jones
June 1st, 2026 06:42 PM
Kyle, I appreciate your thoughtful feedback. I'm glad to know that my approach to explaining complex concepts and supporting your financial choices made a positive impact. It's important to me that you feel comfortable and well-informed throughout...
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Great experience. Shannon was wonderful to work with.
Reply from Shannon Jones
May 18th, 2026 08:11 PM
Renee, I'm grateful for your kind words. It's nice to know that you had a great experience working with me. If there's anything more I can do for you in the future, please feel free to reach out.
An all around great team!
Reply from Guild Mortgage - Shannon Jones
May 5th, 2026 01:51 PM
Thank you and Kelly and Thank you for choosing us. We hope you love your new place.
My experience with Guild Mortgage was exceptional. I was impressed with the communication and the attention to my questions. I was informed at each step of the process and was thankful for everyone involved especially Shannon and Linda. Thank...
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Reply from Guild Mortgage - Shannon Jones
April 6th, 2026 12:01 AM
I'm glad to hear that you had such a positive experience with Guild Mortgage. Your words about the communication and attention you received are truly appreciated. I'm pleased that I could contribute to your journey alongside Linda. If there's...
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All my negatives are around communication. Especially at the end when I was still waiting on a transfer number and running out of time. It was undue stress that I didn't need.
Shannon is very sweet and it all worked out.
Reply from Shannon Jones
May 5th, 2026 01:52 PM
Peter, I appreciate your feedback and I'm sorry to hear about the communication issues you experienced, especially during such a critical time. I'm glad that everything ultimately worked out, and if there's anything further I can do to assist...
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Guild Mortgage - Shannon Jones has received a review with 5 star rating from Adam P
Reply from Owner
May 5th, 2026 01:53 PM
Thanks for always being a great customer to work with.
Shannon was very helpful and was always fast to respond to any questions I had.
Reply from Guild Mortgage - Shannon Jones
March 11th, 2026 01:55 PM
Adam, I'm pleased to hear that your experience was positive. I strive to create an process that is helpful, builds trust and value. If there's anything more I can assist you with, please feel free to contact me. Thank you for sharing your feedback!...
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Shannon was absolutely the best. From start to finish. I was doubtful of myself and she was encouraging and uplifting. I worried about finding the right home and she proved to me it was possible. I asked questions and she answered. And when...
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Reply from Shannon Jones
March 9th, 2026 01:32 PM
Khorina, I'm grateful for your thoughtful feedback. It's reassuring to know that my efforts helped ease your doubts and motivate you throughout the home-buying journey. I valued every opportunity to assist and support you, ensuring your questions...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576214
Disclaimer
We are licensed to do business in the states of Tennessee, Florida, Georgia, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);
0 Professionals at Guild Mortgage - Johnson City
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