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Guild Mortgage - Johnson City, TN
Johnson City, TN
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shannon was given the deal with 10 days to close it. Her and her team got it done in record time and saved the day for both the buyer and seller. Great work!
speed of action and communication
Reply from Shannon Jones
October 23rd, 2026 05:03 PM
Ronald, I'm pleased to know that you valued the speed of action and communication I provided during your experience with Guild Mortgage. Thank you for your feedback.
Guild Mortgage - Shannon Jones has received a review with 5 star rating from Daniel S J
Shannon and her team were amazing to work With.
Reply from Shannon Jones
October 22nd, 2026 06:09 PM
Daniel, I'm pleased to hear that you found working with me and my team at Guild Mortgage to be a great experience. Thank you for your kind words.
Shannon and her team were amazing. They were paient and kind as we are first time home buyers and we had lots of questions. We appericated Everything they did for us.
Reply from Shannon Jones
October 22nd, 2026 06:08 PM
Janessa, I'm glad to know that you appreciated the patience and kindness shown by me and my team at Guild Mortgage during your first home buying experience. It's important to me that all your questions were addressed, and I'm thankful for your...
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Lack of communication throughout process
Reply from Guild Mortgage - Shannon Jones
September 9th, 2026 09:41 PM
Johnny, I appreciate your feedback and I'm sorry to hear that you felt the communication was lacking during the process. Please reach out to me directly so we can address your concerns and improve your experience with us.
Love going to the closing table with Shannon . Everyone was happy and we cloa on time
Reply from Shannon Jones
August 31st, 2026 01:54 PM
Liz, I'm glad to hear that going to the closing table with me was a positive experience for everyone involved. It's wonderful to know that everything went smoothly and on time.
Every step of the process was communicated clearly. Every person I spoke to was knowledgeable, pleasant and helpful. Thank you for making the experience go smoothly.
Shannon and her team made the process very easy. There was great communication and things went very well. If we ever needed another home loan we would definitely call Shannon.
Shannon and her team made the process very easy. There was great communication and things went very well. If we ever needed another home loan we would definitely call Shannon.
Reply from Shannon Jones
August 12th, 2026 01:24 PM
Debra, I'm happy to hear that the process was easy for you and that the communication met your expectations. It's great to know you'd consider reaching out to me again for any future home loan needs. Thank you for your kind words!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576214
Disclaimer
We are licensed to do business in the states of Tennessee, Florida, Georgia, Kentucky, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);