Shana Sowles

Sr Mortgage Lender

First Federal Bank

4.9

(442)

Kansas State University

Mortgage

Mortgage Loan Officer

Kansas State University

Contact Info

(913) 647-7078

Overland Park, KS

https://www.ffbml.com/sowless/

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4.9

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4.89

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5.0

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Great eperience

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I'm delighted to hear that you had a great experience with us at First Federal Bank, Hossein! Your feedback is greatly appreciated. If there's anything else we can do for you, or any way we can improve your experience further, please feel free...

She proves she truely cares! She did everything in her power to help our close go seamless

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I am absolutely thrilled to hear your positive feedback, Cameo! It was a privilege to assist you ensuring a seamless close. At First Federal Bank, we always strive to provide our clients with the best possible service. I'm glad you felt this...

Worked hard to go out of way to over communicate with builder and push resources to meet deadlines. great experience.

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I'm thrilled to hear about your positive experience, Joshua! I always aim to go the extra mile for all my clients and I'm glad to hear that you appreciated the extra communication and resources. It was a pleasure working with you and I hope...

Rapid followup. Shana called me within 5 minutes of my filing out the online inquiry. Had the application done and the rate lock the same day! Very timely closing and even had a notary come meet me in another state that I was visiting to close....

Reply from Shana Sowles

September 12th, 2026 12:18 AM

Hi Keith, thank you for the amazing review and for giving me a perfect rating. I'm thrilled to hear I was able to meet your needs promptly and efficiently. It was my pleasure to assist you even when you were travelling, as we always strive...

Shana was very available and quick to respond to all my questions

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I'm delighted to hear that you appreciated my prompt responses, Chadwick. Your satisfaction is my top priority and I'm glad I could assist in enhancing your experience with First Federal Bank. I appreciate your kind words and high rating. Please...

Shana was a great help throughout the whole mortgage loan process. She was able to assist us all the way out in Illinois, while her home base is in Kansas. Would recommend working with Shana if you’re in the market for a home!

Reply from Shana Sowles

September 12th, 2026 12:18 AM

Thank you so much for your kind words, Camille! I'm happy to hear that you had a positive experience with our mortgage loan process. Being able to assist customers like you, even from a distance, is what makes my work so rewarding. I'm glad...

SHANA! Thank you for all the help

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I'm absolutely thrilled to hear that I could be of help, Ibrahim! Your kind words truly make my day. I am here at First Federal Bank to make sure your banking needs are met and I'm glad to know that I've been successful in doing so. Remember,...

Fast, clear communication and a willingness to do what it took to get the close done on time. Thank you!

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I'm so grateful for your kind words and 5-star rating, Paul! It was a pleasure to assist you through this process and I'm delighted that you found the service fast and clear. Your satisfaction is my top priority and I am always ready to do...

Shana is extremely knowledgable and helpful. My wife and I are first time homebuyers so the mortgage process is brand new to us. Shana walked us through each step and helped guide our decision and timing. I also like her quick and efficient...

Reply from Shana Sowles

September 12th, 2026 12:18 AM

Hi Stephen, thank you for the excellent review. I am thrilled to hear that you found my assistance beneficial during your first home buying journey. It was my pleasure to guide you and your wife through every step of the mortgage process and...

Too much back and forth with requests for information and having to repeat a lot of requests. Just when we thought we were getting close to the end we had to dig up additional records.

Reply from Shana Sowles

September 12th, 2026 12:18 AM

I appreciate your feedback, Daniel. I apologize for the inconvenience you experienced during our process. At First Federal Bank, we are continuously striving to improve our services and your feedback is vital for this. I'll ensure your experience...

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About

With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Fixed Rate Mortgages

Adjustable Rate Mortgages

USDA Loans

Qualified Mortgage Pre-Approvals

Cash-Out Refinances

Specialities

VA Mortgage Loans

Conventional Mortgages

FHA Mortgages

USDA Mortgages

Construction to Permanent Loans

First Time Homebuyer Loans

Digital HELOC

ITIN Loan

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Education

Kansas State University

Positions

FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDER
Sep 4th, 2012 - Current

Memberships

NMLS#982835
NMLS # 982835

Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

1999

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS #982835

Hobbies

Reading
Geneaology
Camping

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Disclaimer

My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated! WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!