Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ... Show More
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Reviews from Web
Most important thing is no surprises on closing. Shana was very informative and made sure the process went smoothly and as described. Much appreciated!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm grateful for your feedback, Chad. Ensuring a smooth process without surprises is something I prioritize, and I'm glad to hear that my communication was informative and met your expectations. Your appreciation means a lot to me, and I'm...
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Shana did an excellent job at communicating and keeping me in the loop along the way, she was also patient when the title company ran into issues with a title payoff and delays with closing, she even offered to reach out to the seller's agent...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for your thoughtful review, Mohamed. I'm glad I could keep you well-informed and that my communication was helpful during the process. I understand how frustrating delays can be, and I'm pleased I could assist with coordinating between...
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Great communications and patience.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your kind words, Andrew. I'm glad to hear that the communication and patience met your expectations. It's important to me that you feel supported throughout the process. Thank you for sharing your experience!
Less surprises in the end and there were times I felt rushed in the end because I was close to closing dates. I was always told we will keep checking for better interest rates for that one time after locking the rates, but it seemed like it...
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Shana handled everything smoothly and made the whole process as easy as it could be
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear that things went smoothly and the process felt easy for you. It was my goal to ensure everything went as seamlessly as possible. Thank you for sharing your experience, Nicholas!
Shana knows her business and we felt like she was truly lookin out for our best interest.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm glad to hear that you felt well-supported and that I could look out for your best interests. It was a pleasure assisting you, and I appreciate your kind words.
Shana is very professional and knowledgeable about creating a loan opportunity. Shecwasca pleasure to work with.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm happy to hear that you found the loan process professional and informative. It was a pleasure working with you again, and I'm grateful for your kind words.
Shana is knowledgeable, experienced, and thorough. I no longer shop for lenders. When I need a mortgage I contact Shana. First Federal's processes are tedious and often pedantic, but that is not Shana's fault.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm glad to hear that you value my knowledge and experience, Jessica. Your trust means a lot, and I'm always here to assist with your mortgage needs. We appreciate your understanding of the First Federal Bank's processes and are continuously...
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Shana was knowledgable, friendly, and quick to respond. everything I'm looking for in a mortgage officer!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi Ben! Thanks for the review! Those three items (knowledgeable, friendly and responsive) are the three things I pride myself on the most with my customers, so thank you for letting me know I'm doing my job well! Congratulations on the new...
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Shana took the time to speak to us over the phone when we needed support to gather specific documents. She made herself available and that made the difference in so many ways. We'd gladly refer Shana to our friends in the future for their mortgage...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm happy to hear that I could assist you effectively by providing the support you needed over the phone. Your willingness to refer me to your friends is greatly appreciated. Thank you for your kind words and for choosing First Federal Bank...
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About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
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Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
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Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!