Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ... Show More
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Reviews from Web
Shana is great to work with throughout the process. This is my second time working with her, now on a mortgage and a refinance. She is very knowledgeable, helpful, and responds quickly.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your kind words, David. It's rewarding to hear that my knowledge and quick responses have been beneficial to you during both your purchase and refinance processes. Working with you again has been a pleasure, and I'm grateful for...
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This is my second time working with Shana. She stays in touch, is knowledgeable, and helps you through every step
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thankful for your feedback, Brian. It's wonderful to know that my ongoing support and communication have been helpful throughout your experience. Assisting you through every step is important to me, and I'm grateful for the opportunity...
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Despite several issues that came up she was able to help talk us through it and we closed on time!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for sharing your experience, Peter. Navigating challenges is a crucial part of ensuring a timely and smooth closing, and I'm glad I could assist you through the issues that arose. It’s great to hear that we achieved a timely completion....
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Shana walked us through each step of the process, answered all of our questions and even helped us with understanding the documention that was being requested.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for your review, Erica. I'm glad I was able to assist you throughout each step and provide clarity on the documentation. Your understanding and comfort with the process are important to me, and I'm pleased I could answer all your...
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Shana was so great. Was really in my corner and helped me get the best rates possible and took care of everything for me. Wonderful experience and hassle free
Very knowledgeable, helpfu, and professional. was always available to answer questions
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi David! I'm glad we were able to assist you with the purchase of your new home. I know you were nervous about switching lenders to us mid-process even though it was saving you thousands, and I'm glad we were able to complete the process in...
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Kept me informed throughout the whole process!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi Wayne! I'm glad we were able to assist you with the purchase of your new home. I really do value communication with my customers, so i was glad to hear that you felt informed throughout the process. Thank you for trusting me and First Federal...
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Easy communication through emails, texts and phjne phone calls to keep me in the loop with what was going on.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear that the communication methods worked well for you, Jackson. Keeping you informed through emails, texts, and calls is important to me, and I'm glad it made the process clearer. Thank you for sharing your thoughts! I appreciate...
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All of my interactions were very pleasant everyone I worked with especially Shana was very helpful. Took time out of her vacation to answer some of my questions and would always return my calls even on weekends
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear about your positive experience, Jeffrey. Taking time to address your questions and ensuring you're well-supported was important to me, even during my vacation or on weekends. Your kind words mean a lot, and I'm glad I could...
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As a first-time homebuyer, I couldn’t have asked for a better experience than working with Shana. From start to finish, she was incredibly communicative and always available to answer my questions. She explained every step of the process clearly...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Your recommendation means a lot, Jeff, and it's been wonderful working with you, and I hope to do so any time you need mortgage assistance in the future. Thank you for sharing that the things that mean the most to me, such as communication...
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About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
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Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
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Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!