Shana Roach
Certified Reverse Mortgage Professional
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Sat
closed
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Reviews from Web
Shana was warm and caring throughout the difficult experience.
🏆Shana’s incredible expertise made our homebuying experience feel Extremely comfortable and secure!!Shana is highly knowledgeable in every aspect of the loan process and continuously informed us and updated us through every stage. We continuously...
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Better communications from loan possessor and supervisor. Call me and explain why the different delays. Know the true dates and facts and don't just tell me what you think is true. Include guidelines in the loan docs so we're not left trying...
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I've worked with Shana in the past and her professionalism, knowledge and quick responses are so appreciated. Shana is a rare jewel in the industry and I wouldn't hesitate to give her name as a referral.
Thank you,
Iris
Shana kept me informed along the way. She also tried to make the paperwork as easy as possible for me.
Shana was always on top of things, proactive and effectively communicating status. Very professional and always reachable.
Shana knows her loan information and could answer my questions.
She just went over and above everything - she helped with every sticky little detail. She was so personable and easy to talk to. She was just terrific!
Shana was wonderful. She was always there to answer questions, day, night, after hours, and on weekends. She really pushed for my loan to close. I bought and sold a house at the same time after living in mine for 36 years. Very confusing to...
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Shana was very professional and thorough explaining the process.
She has a lot of patience and always make you feel very comfortable no matter the situation.
Great doing business.
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Helping seniors live their best retirement possible by using their home's equity
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Positions
- Mutual of Omaha Reverse Mortgage - Certified Reverse Mortgage ProfessionalApr 3rd, 2023 - Current
Memberships
- Daughters of the American Revolution
- Certified Reverse Mortgage Professional
- Member in good standing of the BPOE
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2010
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #234824
Achievements
- Affiliate of the Year for Lake Havasu Area Realtors 2023
Hobbies
- Cooking and crochet
- Boating and water skiing
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS 1025894.
Mutual of Omaha Mortgage Legal and Licensing Information