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Shana Roach - Certified Reverse Mortgage Professional in Lake Havasu City, AZ

Shana Roach

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Certified Reverse Mortgage Professional

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Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Overall Ratings
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Range
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
    M
    Martha M
    Chula Vista, CA
    Posted on August 3rd, 2017 01:08 AM
    Everyone made the process bearable and almost painless. Quick reponse to my questions. Friendly response to all my questions.
  • FTP
    S
    Stephen W
    MENIFEE, CA
    Posted on August 2nd, 2017 06:04 PM
    Shana worked so hard at every detail to make sure this would happen for us. We were very impressed with her work ethic.
  • FTP
    S
    Scott W
    Dana Point, CA
    Posted on April 24th, 2017 03:33 PM
    Great follow through. Thanks
  • FTP
    M
    Manuel R
    Simi Valley, CA
    Posted on February 20th, 2017 08:10 PM
    She was helpful every time we had a question. She walked us through the understanding of a Reverse Mortgage. I even faxed her cell phone by mistake...several times. She was always patient and understanding with us. "Thank you" is not nearly...
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  • FTP
    D
    Darryl G
    Lake Havasu City, AZ
    Posted on February 12th, 2017 01:56 PM
    This loan took too long.... started in November, completed in February. Finer details before signing not explained. Time Estimates were not even close. The paperwork trail was lost for times, during holidays and after while it sat at a standstill...
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  • agent
    J
    Jimmie H
    Posted on February 9th, 2017 04:01 AM
    Shana was thorough and friendly with every question or concern we expressed.
  • agent
    K
    Katie C
    Posted on January 30th, 2017 09:29 PM
    investor did not write docs in time for contract's COE. Almost missed the extension. Very, very stressful being told investor was too busy to write our docs. Getting final docs was a nightmare.
  • agent
    M
    Marie G
    Posted on January 29th, 2017 08:50 PM
    Simply Shana is the best in the business and we put our trust in her.... And she is great ...
  • agent
    D
    Donna L
    Posted on January 26th, 2017 06:44 PM
    Shana was so helpful and made me feel relaxed and confident about what I was doing ....
  • agent
    K
    Kim W
    Posted on January 26th, 2017 05:29 PM
    Shana's professionalism and expertise. She was very good at explaining very complicated transactions and helpful with all aspects of refinance. Always friendly and available!
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    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    Specialities
    Helping seniors live their best retirement possible by using their home's equity
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    Positions
    • Mutual of Omaha Reverse Mortgage - Certified Reverse Mortgage Professional
      Apr 3rd, 2023 - Current
    Memberships
    • Daughters of the American Revolution
    • Certified Reverse Mortgage Professional
    • Member in good standing of the BPOE
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    2010

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS #234824
    Achievements
    • Affiliate of the Year for Lake Havasu Area Realtors 2023
    Hobbies
    • Cooking and crochet
    • Boating and water skiing