Shana Roach

Name: Mutual of Omaha Reverse Mortgage
Address: 430 Lake Havasu Avenue South #102, Lake Havasu City, Arizona, 86403
Telephone: +1-949-280-0858
Rating: 4.93

Certified Reverse Mortgage Professional

Mutual of Omaha Mortgage

4.93

(140)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 280-0858

Lake Havasu City, AZ

https://mutualreverse.com/lo/shana-roach/

Location & Business Hours

Business Hours

Mon

8 AM to 6 PM

Tues

8 AM to 6 PM(Open now)

Wed

8 AM to 6 PM

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4.93

(140)

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Experience.com

4.92

(126)

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5.0

(8)

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5.0

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I recommend Shana to anybody that is looking into a reverse mortgage she is wonderful she is Wonder woman!

Shana made it great I felt trust in her she was always honest and I always felt she was on my side she stuck with me through everything if every employee had her great skills your company would be a1 I also trust mutual of Omaha it is a very...

Shana Roach was highly professional and always available to provide ongoing accurate and concise information. She is very trustworthy and will seamlessly guide you through the process. If you run into an issue or problem, she'll be there to...

Reply from Owner

August 4th, 2026 10:02 PM

Thank you so much for allowing me to be part of your plan!

Shana was a joy to work with. Thank You Shana Penny and Jim

Reply from Shana Roach

June 1st, 2026 10:40 PM

Thank you so much! I'm really happy we could update your mortgage and make those changes :-)

No undo pressure

Reply from Shana Roach

May 6th, 2026 03:35 PM

I'm grateful for your feedback, David. It's good to know you felt comfortable and at ease during the process. If you have any more questions or need further assistance, please don't hesitate to reach out.

I would recommend anyone and everyone to go to Shana, she is very helpful and make sure you understand every step of the way makes you very comfortable overall it was a great experience for me start to finish

Reply from Owner

March 5th, 2026 11:13 PM

I’m so glad everything worked out and very happy to help!

Shana was so helpful throughout the whole entire process start to finish, excellent experience I would recommend everyone to her

Reply from Shana Roach

March 10th, 2026 09:02 PM

I appreciate your feedback, Steven. I'm pleased to know I could provide support throughout the process. Your recommendation is truly valuable to me, and if there's anything else I can do to assist you or anyone else you know, please feel free...

Everyone was nice and helpful . being in a compromizing pisotion I felt I wasn't judged

Reply from Shana Roach

December 26th, 2025 07:50 PM

We got it done and hope your 2026 is much less stressful!

Enjoyed the help Shana gave us, she went over and beyond helping us. Every problem that came up she managed to help us through it

Reply from Shana Roach

December 4th, 2025 10:22 PM

I appreciate your thoughtful review, Jackie! It's nice to know that my efforts to assist with any challenges were helpful to you. I'm committed to supporting my clients every step of the way. If there’s anything further you need or questions...

Started with another company for initial info and terms ended up far better than was predicted by that company. Was very happy with the final mortgage numbers, And because I am handicapped (Multiple Sclerosis for 28 years) Shana came to my...

Reply from Shana Roach

October 23rd, 2025 04:55 AM

I truly appreciate your feedback 😊. I'm glad to hear that the final mortgage terms worked out better than expected. Providing personalized support is important to me, so I'm pleased that visiting your home made the process smoother for you....

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About

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.

Products & Services

Mortgage Loan Officer

FHA Home Loan

Mortgage Refinance

Fixed Rate Mortgages

Adjustable Rate Mortgages

Specialities

Helping seniors live their best retirement possible by using their home's equity

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