Shana Roach
Reverse Mortgage Advisor
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and...... Show More
Location & Business Hours
Sunday
closed
Monday
8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
View all days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
No undo pressure
Reply from Shana Roach
May 6th, 2026 03:35 PM
I'm grateful for your feedback, David. It's good to know you felt comfortable and at ease during the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
I would recommend anyone and everyone to go to Shana, she is very helpful and make sure you understand every step of the way makes you very comfortable overall it was a great experience for me start to finish
Reply from Owner
March 5th, 2026 11:13 PM
I’m so glad everything worked out and very happy to help!
Shana was so helpful throughout the whole entire process start to finish, excellent experience I would recommend everyone to her
Reply from Shana Roach
March 10th, 2026 09:02 PM
I appreciate your feedback, Steven. I'm pleased to know I could provide support throughout the process. Your recommendation is truly valuable to me, and if there's anything else I can do to assist you or anyone else you know, please feel free...
read more
Everyone was nice and helpful . being in a compromizing pisotion I felt I wasn't judged
Reply from Shana Roach
December 26th, 2025 07:50 PM
We got it done and hope your 2026 is much less stressful!
Enjoyed the help Shana gave us, she went over and beyond helping us. Every problem that came up she managed to help us through it
Reply from Shana Roach
December 4th, 2025 10:22 PM
I appreciate your thoughtful review, Jackie! It's nice to know that my efforts to assist with any challenges were helpful to you. I'm committed to supporting my clients every step of the way. If there’s anything further you need or questions...
read more
Started with another company for initial info and terms ended up far better than was predicted by that company. Was very happy with the final mortgage numbers, And because I am handicapped (Multiple Sclerosis for 28 years) Shana came to my...
read more
Reply from Shana Roach
October 23rd, 2025 04:55 AM
I truly appreciate your feedback 😊. I'm glad to hear that the final mortgage terms worked out better than expected. Providing personalized support is important to me, so I'm pleased that visiting your home made the process smoother for you....
read more
everthing I asked regarding the refinance my questions were answered
Reply from Shana Roach
July 1st, 2025 05:16 PM
Thank you for coming back to me and being such a joy to work with!
and personal and professional handling
Reply from Shana Roach
May 9th, 2025 01:48 PM
We had to wait a year, but it turned out better than expected! I’m so glad I met you both 😊
Shana Roach was incredible in assisting me with my Reverse Mortgage....She was super professional, easy to communicate with, and able to answer all my answers and concerns....I would recommend her to anyone considering a Reverse Mortgage.........
read more
Reply from Owner
April 5th, 2025 02:59 PM
We were able to switch mid stream to meet your goals and still close quickly! I’m so glad it all worked out and I appreciate you.
Shana Roach has received a review with 5 star rating from Fred R
Reply from Owner
October 23rd, 2025 04:56 AM
Happy to help you get access to your equity
10 of 136
About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
Specialities
Helping seniors live their best retirement possible by using their home's equity
Search Rank ScoreLearn More →
447
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Mutual of Omaha Reverse Mortgage - Certified Reverse Mortgage ProfessionalApr 3rd, 2023 - Current
Memberships
- Daughters of the American Revolution
- Certified Reverse Mortgage Professional
Year Started
2010
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #234824
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS 1025894.
Mutual of Omaha Mortgage Legal and Licensing Information