Shana Roach
Certified Reverse Mortgage Professional
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Reviews from Web
everthing I asked regarding the refinance my questions were answered
Reply from Shana Roach
July 1st, 2025 05:16 PM
Thank you for coming back to me and being such a joy to work with!
and personal and professional handling
Reply from Shana Roach
May 9th, 2025 01:48 PM
We had to wait a year, but it turned out better than expected! I’m so glad I met you both 😊
Shana Roach was incredible in assisting me with my Reverse Mortgage....She was super professional, easy to communicate with, and able to answer all my answers and concerns....I would recommend her to anyone considering a Reverse Mortgage.........
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Reply from Owner
April 5th, 2025 02:59 PM
We were able to switch mid stream to meet your goals and still close quickly! I’m so glad it all worked out and I appreciate you.
Shana Roach has received a review with 5 star rating from Fred R
Reply from Owner
October 23rd, 2025 04:56 AM
Happy to help you get access to your equity
Shana Roach has received a review with 5 star rating from Kimberly L
Reply from Owner
December 26th, 2025 07:50 PM
Thank you so much!!
When my financial advisor suggested I check into a reverse mortgage to help me with home repairs and going forward since I will be 88 this coming August. I contacted several companies and settled on Mutual of Omaha. I was put in contact with...
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Reply from Owner
March 6th, 2025 05:06 PM
Thank you for your kind words! I’m happy that we were able to give you peace of mind in your retirement. I’m happy to help!
Shana really knows her stuff! You won’t find a more educated reverse mortgage specialist. Highly recommend her. She makes you feel comfortable, cared about, and is extremely knowledgeable. She takes the time to break down complex subjects into...
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Reply from Owner
August 8th, 2024 03:01 PM
I appreciate your kind words! I am thrilled to help you get your senior buyers into their forever homes!
Shana is both professional and sensitive to our client's needs. Some of our customers need someone who will spend the extra time discussing their needs and Shana has the patience and knowledge to do that. She will also assist our clients to...
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Reply from Shana Roach
May 21st, 2024 10:25 PM
I'm glad Complete Legal is teaming up with me to give our seniors a full service experience. We all want to help!
Shana made everything personal. She made trips to the rehab center on more than one occasion and then to my son’s home when I was transferred. She always was available to take my calls and answer any questions I had! She should be valued for...
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Reply from Shana Roach
April 27th, 2024 10:05 PM
Working with you was a pleasure and I’m so happy I could help!
Her deminer throughout was as a guide and partner in the process, never pressuring or pushy.
Reply from Shana Roach
January 20th, 2024 01:44 PM
I was happy to help you meet your goals! Thank you for choosing me.
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Helping seniors live their best retirement possible by using their home's equity
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Positions
- Mutual of Omaha Reverse Mortgage - Certified Reverse Mortgage ProfessionalApr 3rd, 2023 - Current
Memberships
- Daughters of the American Revolution
- Certified Reverse Mortgage Professional
- Member in good standing of the BPOE
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2010
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #234824
Achievements
- Affiliate of the Year for Lake Havasu Area Realtors 2023
Hobbies
- Cooking and crochet
- Boating and water skiing
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS 1025894.
Mutual of Omaha Mortgage Legal and Licensing Information