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Shana Roach - Certified Reverse Mortgage Professional in Lake Havasu City, AZ

Shana Roach

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Certified Reverse Mortgage Professional

Company Logo
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Overall Ratings
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Range
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
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    Erin O
    Idyllwild, CA
    Posted on July 22nd, 2019 05:21 PM
    Shana is extremely thoughtful, helpful and generally a pleasure to deal with, she's a grand asset for you! She kept me apprised of all news and developments during the loan process, and she is very patient!
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    Frank W
    Laguna Woods, CA
    Posted on July 7th, 2019 01:58 AM
    She was very communicative, efficient, always responsive and pleasant.
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    Glenda V
    Laguna Woods, CA
    Posted on July 4th, 2019 04:03 AM
    The Absolute Best Customer Service - Above and Beyond!
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    Judith R
    Sparks, NV
    Posted on June 25th, 2019 12:21 PM
    It was not Shanas fault, things just happened with the house
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    Cynthia J
    Henderson, NV
    Posted on June 17th, 2019 05:04 AM
    She always knew the answer to our questions and kept us informed of all details. She was very pleasant and friendly. We didn't understand a few things and she was able to explained it in terms we could understand. We would definitely recommend...
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    Spencer H
    Garden Grove, CA
    Posted on May 12th, 2019 05:52 AM
    Been here done this before. This are very tedious loan packages and Shana makes sure that I am well informed all along the way....Thanks Shana !!
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    Anonymous C
    Posted on March 31st, 2019 05:52 PM
    Shana was a real pleasure to work with. Her knowledge was direct and easy to understand. My hesitation on this matter was hard for me to move ahead. Shana has a way to ease my fears and the more we discussed the more like friends we became....
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    Albert R
    Oceanside, CA
    Posted on February 3rd, 2019 06:11 PM
    Shana's support and help , and follow-ups.
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    Deborrah H
    Oceanside, CA
    Posted on January 31st, 2019 04:29 AM
    Service oriented, patient, kind, informative and understands her business.
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    Lisa R W
    Posted on January 16th, 2019 05:14 PM
    Shana is very knowledgeable and is an excellent Reverse Mortgage Specialist.
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    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance subsidiary, is one of the largest Reverse Mortgage lenders in America, licensed to operate in 48 states. The company provides government-insured Home Equity Conversion Mortgage loans and proprietary reverse mortgage loans with competitive rates, for both purchase and refinance transactions. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau and has many local Reverse Mortgage specialists available to service customers nationwide, in person or by phone.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    Specialities
    Helping seniors live their best retirement possible by using their home's equity
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    Positions
    • Mutual of Omaha Reverse Mortgage - Certified Reverse Mortgage Professional
      Apr 3rd, 2023 - Current
    Memberships
    • Daughters of the American Revolution
    • Certified Reverse Mortgage Professional
    • Member in good standing of the BPOE
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    2010

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS #234824
    Achievements
    • Affiliate of the Year for Lake Havasu Area Realtors 2023
    Hobbies
    • Cooking and crochet
    • Boating and water skiing