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Scott Phegley, Ruoff Mortgage
Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Reviews from Web
Scott is very knowledgeable and willing to help with questions along the way during the entire loan process.
Reply from Scott Phegley, Ruoff Mortgage
July 24th, 2025 03:59 PM
William, thank you for taking the time to share your feedback. I'm glad to hear that my knowledge and willingness to assist were helpful to you during the loan process. Ensuring that your questions are answered and providing support throughout...
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Scott was very patient when during our loan process some unforeseen issues came up thdy they caused a delay in moving forward with the losn. He was very understlanding and allowed us the time needed to take care of the issuea so we could move...
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Reply from Scott Phegley, Ruoff Mortgage
July 7th, 2025 12:25 PM
I'm glad to hear that I could assist you through the unforeseen issues during your loan process. Patience and understanding are essential in such situations, and I'm pleased that we could work through the delays together. Thank you for your...
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Two other lenders couldn't make it work. Scott was amazing. Came highly recommended and didn't disappoint.
Reply from Owner
July 7th, 2025 12:26 PM
I'm thrilled to hear that I could assist you where others could not. Thank you for trusting me with your mortgage needs, and for your kind words. Your satisfaction is my priority, and I'm pleased to have met your expectations.
Two other lenders couldn't make it work. Scott was amazing. Came highly recommended and didn't disappoint.
Reply from Scott Phegley, Ruoff Mortgage
July 7th, 2025 12:27 PM
I'm thrilled to hear that I could assist you when others could not. It was a pleasure working with you, and I appreciate your kind words and recommendation. Thank you
Scott answered every question I had and then some. He gave me the guidance I needed to be able to get the deal done and closed.
Reply from Scott Phegley, Ruoff Mortgage
July 1st, 2025 01:21 PM
I'm thrilled to hear that I could provide the guidance you needed and answer all your questions. It was a pleasure assisting you through the process. Thank you for your kind words and the 5-star rating.
Great communication throughout, all questions were answered quickly and thoroughly and the process start to finish was extremely simple.
Reply from Scott Phegley, Ruoff Mortgage
June 30th, 2025 06:54 PM
I'm glad to hear that the communication met your expectations and that the process was smooth for you. It was a pleasure assisting you at Ruoff Mortgage, and I appreciate your feedback.
Scott Phegley was fantastic with the overall experience. He kept me well informed on each process, and contacted me with questions and conerns even on his off time To include weekends. He made me feel comfortable with every step- I can not...
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Reply from Scott Phegley, Ruoff Mortgage
June 27th, 2025 03:34 PM
Shontell, I am so happy to hear that you had such a positive experience. It was my pleasure to keep you informed and comfortable throughout the process. Thank you for your kind words and for trusting myself and Ruoff Mortgage.
Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Annie D
Reply from Owner
June 30th, 2025 06:54 PM
I'm thrilled to hear that you had a positive experience, Annie. It was a pleasure working with you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Great service and communication all around!
Reply from Scott Phegley, Ruoff Mortgage
June 24th, 2025 02:33 PM
I'm happy to hear that you were pleased with the service and communication. It was a pleasure assisting you, and I appreciate your positive feedback!
Scott was wonderful to work with! he was so informative and was always quick to answer any questions I had! I felt well prepared for closing and he made the process stress-free!
Reply from Scott Phegley
June 24th, 2025 02:34 PM
I'm glad to hear that you had a stress-free experience and felt well-prepared for closing. It was a pleasure to work with you and assist in the process. Thank you for your kind words!
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About
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Specialities
FHA
VA
USDA
Conventional Loans
First Time Buyer
Manufactured Home Financing
Down Payment Assistance
Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 610874
Gallery
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+5
Achievements
- 2023 Scotsman Guide Top Loan Officer
- 2023 Southern Indiana Loan Officer for most loans closed
- 2024 Southern Indiana Loan Officer for most loans closed
Hobbies
- Auctioneer. Primarily Benefit Auctions
- Hunting and Fishing
- I enjoy spending time with family, friends, and motorcycle rides.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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