Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...
Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Scott was always available, even in the late evening, if I had a question or concern. When there was an unanticipated issue, Scott was doing everything in his power to ensure the deal still went through. He also sent cookies afterwards!
Scott was always available, even in the late evening, if I had a question or concern. When there was an unanticipated issue, Scott was doing everything in his power to ensure the deal still went through. He also sent cookies afterwards!
Reply from Scott Kieffner, Ruoff Mortgage
July 9th, 2024 02:24 PM
Thanks so much for taking the time to share your experience, Donald. I'm glad to hear that I was able to assist you, even during the late hours. It's crucial to me that my clients feel they can reach out anytime they have questions or concerns....
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Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Megan C
Scott made himself available 24/7 and we really appreciate that!
Reply from Scott Kieffner, Ruoff Mortgage
July 5th, 2024 09:06 PM
Hi Megan, I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. Being available for my clients at all times is something I pride myself on, and it's great to know that it was appreciated. Thank you so much for your...
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Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Mike S
Scott communicated with me throughout the entire process, was able to give me answers to all my questions in a timely manner, and was very kind and helpful!
Reply from Scott Kieffner, Ruoff Mortgage
July 1st, 2024 04:18 PM
I really appreciate your positive feedback, Michael! It was a pleasure to serve you and guide you through the process. I strive to keep my clients well-informed and your recognition of that is truly rewarding. Thank you for entrusting your...
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Scott was very attentive and kept us in the loop at all times. Great experience!
Reply from Scott Kieffner, Ruoff Mortgage
June 18th, 2024 03:07 PM
I'm thrilled to hear that you had a great experience, Robert! Your positive feedback and the high rating mean a lot to me. It was important to me to keep you informed throughout the process. I strive for this kind of service with all my clients...
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Everything went smoothly, and Scott was great to work with!
Reply from Scott Kieffner, Ruoff Mortgage
June 25th, 2024 07:31 PM
Amy, I'm thrilled to hear that you had a smooth experience with Ruoff Mortgage and that you found it great to work with me. It was a pleasure working with you too. Your satisfaction is my top priority. Thanks for the perfect rating!
Excellent customer service, communication, and very easy to work with!!!
Great experience!!
Reply from Scott Kieffner, Ruoff Mortgage
June 17th, 2024 02:04 PM
I'm thrilled to hear that you had such a positive experience, Shannon! Ensuring excellent customer service, clear communication, and an easy working relationship is our top priority at Ruoff Mortgage. Your feedback and this stellar rating mean...
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Going into this experience we knew very little regarding the loan process. Scott made it easier than I ever could have imagined. He was extremely knowledgeable, helpful, and reachable no matter when we had a question arise! He walked us through...
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Reply from Scott Kieffner, Ruoff Mortgage
June 5th, 2024 12:28 PM
It was a pleasures getting to know you two! Thanks for the kind words!
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About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
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Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985
Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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