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Scott Kieffner, Ruoff Mortgage - Senior Loan Officer | NMLS# 664570 | Ruoff Mortgage NMLS# 141868 in Bloomington, IN

Scott Kieffner, Ruoff Mortgage

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Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...

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Indiana State University
Indiana State University
Additional Licenses: NMLS# 664570. My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
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Indiana State University
Indiana State University
Location & Business Hours
Business Hours
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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5 Star
98%
4 Star
2%
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0%
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Reviews from Web
  • Encompass
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    Tressie M
    Bloomfield, IN
    Posted on October 3rd, 2024 03:30 PM
    Very professional, and easy to work with. Very personable. I would definitely recommend 😊
    Reply from Scott Kieffner, Ruoff Mortgage
    October 4th, 2024 02:59 PM
    Thank you so much for your kind review, Tressie! It's wonderful to hear that you found the process easy and appreciated the personal touch. I'm thrilled that you'd recommend the services here at Ruoff Mortgage. It was a pleasure working with...
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  • Encompass
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    Margaret G
    Bloomington, IN
    Posted on September 17th, 2024 06:20 PM
    We had a great experience working with Scott. He answered all of our questions thoroughly and promptly, and the online system for uploading and signing documents made the whole process really efficient and transparent.
    Reply from Scott Kieffner
    September 27th, 2024 06:21 PM
    I'm glad to hear that you had a great experience, Margaret! It was my pleasure to assist you throughout the process. Your feedback about the efficiency and transparency of our online system is particularly encouraging. We at Ruoff Mortgage...
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  • Encompass
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    Russell P W
    Bloomington, IN
    Posted on September 17th, 2024 02:10 PM
    The entire process was quick and to the point. As a first time home owner, there were quite a few things I did not understand, but Scott did an excellent job at breaking it down and making it simple for me.
    Reply from Scott Kieffner, Ruoff Mortgage
    September 17th, 2024 03:14 PM
    It's terrific to hear that you appreciated the efficiency of our process, Russell. It was my pleasure to assist you in understanding everything. Being a first-time homeowner can indeed have its challenges, but I'm glad I could help simplify...
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    Charles D
    Bloomington, IN
    Posted on September 15th, 2024 03:03 PM
    My wife handled everything.
    Reply from Scott Kieffner
    September 25th, 2024 03:07 PM
    Thank you for the 5-star review, Charles! I'm happy to hear that the process with Ruoff Mortgage went smoothly for your wife. If you ever have any questions or need further assistance in the future, don't hesitate to reach out. Thanks again!...
    read more
  • Encompass
    S
    Shelby D
    Bloomington, IN
    Posted on September 15th, 2024 12:04 AM
    Very communicative, easy to work with!
    Reply from Scott Kieffner, Ruoff Mortgage
    September 16th, 2024 07:01 PM
    I'm really glad to hear that, Shelby! It was a pleasure helping you navigate through the process. Your positive feedback means a lot to me and the entire Ruoff Mortgage team. I strive to keep communication clear and make each interaction as...
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  • google
    A
    A G U
    Posted on September 9th, 2024 03:49 PM
    Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from A G U
    Reply from Owner
    July 31st, 2023 03:44 PM
    Hi, Suzanne. Thank you very much for your rating! We are glad you had a pleasant experience.
  • Encompass
    M
    Mark S
    Bloomington, IN
    Posted on September 9th, 2024 03:49 PM
    Scott and his entire team (Justina) were always accommodating at every step of our buying process. Getting ahold of either of them was never an issue. We had a few twists and turns during the loan process and Scott was so nice to stay the course...
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    Reply from Scott Kieffner, Ruoff Mortgage
    September 10th, 2024 01:59 AM
    Hey Mark, It's great to hear about your positive experience with us. I'm glad that both Justina and I could assist during the buying process and that you found our communication to be reliable. Navigating through the twists and turns of securing...
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  • Encompass
    K
    Kristine L M
    Bedford, IN
    Posted on September 2nd, 2024 03:55 PM
    Scott is friendly, attentive and knowledgeable. We always felt that we were the most important client. What a joy to work with, thank you Scott!
    Reply from Scott Kieffner, Ruoff Mortgage
    September 2nd, 2024 04:05 PM
    So glad to hear that you felt valued and pleased with our service, Kristine. I truly enjoyed working with you too. Your positive feedback makes all the hard work worthwhile. Looking forward to assisting you again in the future if you ever need...
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    Dalek P
    Posted on August 21st, 2024 02:53 PM
    Scott and his team are diligent enough in the service they provide to have made the entire process of getting a mortgage for my new condo feel as close to hands-free as reasonably possible. There was never a moment where I didn't know where...
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  • Encompass
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    Dalek N P
    Bloomington, IN
    Posted on August 21st, 2024 02:47 PM
    Scott and his team are diligent enough in the service they provide to have made the entire process of financing my new property feel as close to hands-free as reasonably possible. There was never a moment where I didn't know where we were at...
    read more
    Reply from Scott Kieffner, Ruoff Mortgage
    August 21st, 2024 02:51 PM
    Thanks for the kind words Dalek! Hope you liked the cookies too!
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    About
    Additional Licenses: NMLS# 664570. My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Home Purchase
    FHA Loans
    USDA Loans
    First TIme Home Buyers
    No Down Payment Loans
    Down Payment Assistance
    Second Homes
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    Education
    • Indiana State University
      Communications
      Bachelor of Science (BS)
      Sep 1982 -Jan 1985
      Indiana State University logo
    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Dec 1st, 2014 - Current
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    2004

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 664570
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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