

Scott Kieffner, Ruoff Mortgage
Senior Loan Officer | NMLS# 664570 | Ruoff Mortgag...


Indiana State University
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major d... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Very professional, and easy to work with. Very personable. I would definitely recommend 😊
Reply from Scott Kieffner, Ruoff Mortgage
October 4th, 2024 02:59 PM
Thank you so much for your kind review, Tressie! It's wonderful to hear that you found the process easy and appreciated the personal touch. I'm thrilled that you'd recommend the services here at Ruoff Mortgage. It was a pleasure working with...
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We had a great experience working with Scott. He answered all of our questions thoroughly and promptly, and the online system for uploading and signing documents made the whole process really efficient and transparent.
Reply from Scott Kieffner
September 27th, 2024 06:21 PM
I'm glad to hear that you had a great experience, Margaret! It was my pleasure to assist you throughout the process. Your feedback about the efficiency and transparency of our online system is particularly encouraging. We at Ruoff Mortgage...
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The entire process was quick and to the point. As a first time home owner, there were quite a few things I did not understand, but Scott did an excellent job at breaking it down and making it simple for me.
Reply from Scott Kieffner, Ruoff Mortgage
September 17th, 2024 03:14 PM
It's terrific to hear that you appreciated the efficiency of our process, Russell. It was my pleasure to assist you in understanding everything. Being a first-time homeowner can indeed have its challenges, but I'm glad I could help simplify...
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My wife handled everything.
Reply from Scott Kieffner
September 25th, 2024 03:07 PM
Thank you for the 5-star review, Charles! I'm happy to hear that the process with Ruoff Mortgage went smoothly for your wife. If you ever have any questions or need further assistance in the future, don't hesitate to reach out. Thanks again!...
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Very communicative, easy to work with!
Reply from Scott Kieffner, Ruoff Mortgage
September 16th, 2024 07:01 PM
I'm really glad to hear that, Shelby! It was a pleasure helping you navigate through the process. Your positive feedback means a lot to me and the entire Ruoff Mortgage team. I strive to keep communication clear and make each interaction as...
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Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from A G U
Reply from Owner
July 31st, 2023 03:44 PM
Hi, Suzanne. Thank you very much for your rating! We are glad you had a pleasant experience.
Scott and his entire team (Justina) were always accommodating at every step of our buying process. Getting ahold of either of them was never an issue. We had a few twists and turns during the loan process and Scott was so nice to stay the course...
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Reply from Scott Kieffner, Ruoff Mortgage
September 10th, 2024 01:59 AM
Hey Mark, It's great to hear about your positive experience with us. I'm glad that both Justina and I could assist during the buying process and that you found our communication to be reliable. Navigating through the twists and turns of securing...
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Scott is friendly, attentive and knowledgeable. We always felt that we were the most important client. What a joy to work with, thank you Scott!
Reply from Scott Kieffner, Ruoff Mortgage
September 2nd, 2024 04:05 PM
So glad to hear that you felt valued and pleased with our service, Kristine. I truly enjoyed working with you too. Your positive feedback makes all the hard work worthwhile. Looking forward to assisting you again in the future if you ever need...
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Scott and his team are diligent enough in the service they provide to have made the entire process of getting a mortgage for my new condo feel as close to hands-free as reasonably possible. There was never a moment where I didn't know where...
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Scott and his team are diligent enough in the service they provide to have made the entire process of financing my new property feel as close to hands-free as reasonably possible. There was never a moment where I didn't know where we were at...
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Reply from Scott Kieffner, Ruoff Mortgage
August 21st, 2024 02:51 PM
Thanks for the kind words Dalek! Hope you liked the cookies too!
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About
Additional Licenses: NMLS# 664570.
My customer service philosophy is to treat every customer with respect, be transparent, and make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I offer FHA loans, USDA 100% financing, VA lending, Down Payment Assistance (DPA) programs, and of course Conventional Solutions. I specialize in First Time Home Buyers and offer mortgage solutions catered to your needs and wants. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Purchase
FHA Loans
USDA Loans
First TIme Home Buyers
No Down Payment Loans
Down Payment Assistance
Second Homes
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Education
- Indiana State UniversityCommunicationsBachelor of Science (BS)Sep 1982 -Jan 1985

Positions
- Ruoff Mortgage - Senior Loan OfficerDec 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 664570
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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