Waterstone Mortgage - Las Cruces, NM
Las Cruces, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
All I can say is Cristal is the sweetest and most professional person I got the pleassure to meet. THANK YOU for helping me and my family find a home . You trully make a difference.
Reply from Cristal Duran
April 7th, 2026 06:27 PM
Thank you Zulema, it was a true pleasure working for you and your family! Congratulations on the new and adorable addition to your family and congratulations on your beautiful new home!
As first-time home buyers, the initiation of this process was more stressful than just about any other thing in our lives. Socorro, however, was there throughout the entire journey to help us along and to ensure a seamless transaction. Her...
read more
Reply from Socorro Rodriguez
April 8th, 2026 05:20 PM
I’m truly appreciative of your thoughtful review, Charles. Navigating the complexities of buying a home for the first time can indeed be overwhelming, and I’m glad that I could be there to support you throughout the process. It was important...
read more
Socorro and Aleana made us feel like we could reach out at any time throughout the process, very kind and accommodating.
Reply from Socorro Rodriguez
April 8th, 2026 02:05 PM
I appreciate you sharing your experience, Audrianna. It was important to me and Aleana to ensure you felt supported and comfortable reaching out at any time. Thank you for recognizing our efforts to make the process accommodating and pleasant...
read more
They made it easy for us! Even with them being out of town they stayed in contact and added great customer service with explanations as well! I'm grateful for there help and guidance
Reply from Cristal Duran
March 27th, 2026 03:18 PM
Thank you for sharing your thoughts, Benjamin. I'm pleased to hear that my efforts to maintain communication and provide helpful explanations were beneficial for you, even while we were out of town. If there's anything more I can do or if you...
read more
for
Waterstone Mortgage - Las Cruces, NM
Waterstone Mortgage - Las Cruces, NM has received a review with 5 star rating from Eugene C
Reply from Owner
March 27th, 2026 04:29 PM
I appreciate the positive rating, Eugene. If you have any thoughts or further feedback, feel free to reach out.
We were very pleased on how quick the turn around was to get approved and how quick we were able to close on our new house. Socorro and Aleanna were great to work with and they were very professional.
Reply from Socorro Rodriguez
March 26th, 2026 03:16 PM
It's great to know that you were happy with the quick turnaround for your approval and closing on your new house, Eugenio. I'm pleased to have worked alongside you, and I appreciate your recognition of both mine and Aleanna's professionalism...
read more
My clients were extremely pleased with Cristal's performance! She was accessible, professional, and worked with a great sense of urgency for my customers.
Reply from Cristal Duran
March 13th, 2026 03:36 PM
Gabriel, it's wonderful to hear that your clients were happy with my assistance, and I appreciate the feedback. Being accessible and attentive to their needs is important to me, and I'm glad it made a difference in their experience. If there's...
read more
Socorro went above and beyond to help us with this very grateful for her!
Reply from Socorro Rodriguez
March 3rd, 2026 07:56 PM
Mr. Espino,
was very cooperative to work with.
Thank you
Socorro and her team was very helpful and kept with me the hole time
Reply from Socorro Rodriguez
February 3rd, 2026 05:07 PM
Thank you Mr. Joshua, for being very cooperative on all the paperwork during a 5 month transaction to get you into your new house. Very happy for you and your sons!
If I can assist you in the future let me know,
was very thorough and explaining the whole process. And she answered all of our questions.
Reply from Socorro Rodriguez
January 28th, 2026 06:26 PM
It was a my pleasure working with both of you, glad you are finally in your house, that will become your happy home! Mil Gracias to both of you!
31–40 of 141
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions