

Waterstone Mortgage - Las Cruces, NM, Las Cruces, NM
Las Cruces, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Idk my first home. Seemed like there was alot of confusion and conflict from seller micromanaging but I was not certain who was in need of help the mortgage company ,him or both. I appreciated everyone involved all the hard work compiling paperwork...
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Reply from Waterstone Mortgage
August 19th, 2026 09:00 PM
Thank you for sharing your feedback, Debra. We’re sorry to hear that you felt lost during the process, as our team made every effort to keep you informed and supported every step of the way. This transaction involved additional documentation,...
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Cristal was very reliable. She never promised anything that she did not deliver. She was always available. If I had a question, she answered immediately regardless of what day or what time I had a question. Cristal built a relationship with...
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Cristal was wonderful especially if we had questions even it it was after hours. She is always pleasant and willing to help make sure we were happy along the way. She is a great listene!!
Reply from Cristal Duran
August 15th, 2026 11:05 PM
Thank you Allison! It truly was a pleasure guiding you through the journey of finding your forever home! Congratulations again on a beautiful home!
Waterstone Mortgage - Las Cruces, NM has received a review with 5 star rating from Christen B
Socorro took great care of us during our buying process. She is extremely knowledgeable and made us feel comfortable when we were nervous about the process.
Reply from Socorro Rodriguez
August 18th, 2026 02:05 PM
Thank you for your kind words, Christen. I'm pleased to hear that I could help make the buying process more comfortable for you. Your trust and confidence mean a lot to me.
As stressful as this experience can be , Cristal was always there to answer any question I had . Always reached out if anything was missing and made sure all my ducks were in a row. She really is great at what she does, I am very grateful to...
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Reply from Cristal Duran
August 11th, 2026 06:27 PM
Thank you Jennifer, it was a pleasure working for you and helping you navigate through the home buying process! Congratulations again on you new home and this awesome new chapter in your life!
Socorro , thank you so much for everything ❤️
Reply from Socorro Rodriguez
August 17th, 2026 08:20 PM
I appreciate your kind words, Brenda. I'm happy to have been able to help you. Thank you for sharing your experience!
Everything went very well; the service was excellent. Any questions or concerns were answered and resolved. Everything was handled very well and quickly.
Reply from Cristal Duran
July 28th, 2026 10:51 PM
Thank you so much for allowing me to help bring your family home! Congratulations on your new beautiful home and Welcome to New Mexico!
Working with Cristal made buying my first home such a positive experience. As a first-time homebuyer, I had a lot of questions and plenty of moments where I felt overwhelmed, but she was always patient, responsive, and took the time to explain...
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Working with Cristal made buying my first home such a positive experience. As a first-time homebuyer, I had a lot of questions and plenty of moments where I felt overwhelmed, but she was always patient, responsive, and took the time to explain...
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Reply from Cristal Duran
July 20th, 2026 04:58 PM
Abril, I'm happy to know that I could assist you in making your first home purchase a positive experience. It's important to me that you felt comfortable and understood each step of the process. Thank you for your kind words and recommendation....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions