Waterstone Mortgage - Las Cruces, NM
Las Cruces, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
explained lots of things to me. She was very helpful. She made me understand a lot of things. She helped me with all kinds of stuff that I didn't understand. I didn't know how to do.
Had a great experience and helped out when we needed it
Reply from Socorro Rodriguez
September 9th, 2026 09:20 PM
We're pleased to hear that you had a great experience with us, Pete. Thank you for sharing your positive feedback and acknowledging the help you received when needed.
Great communication, always there if we needed help leading to our goal,
Reply from Socorro Rodriguez
September 9th, 2026 03:21 PM
Thank you, Edith, for highlighting the importance of communication in reaching your goals. I'm grateful I could assist you whenever you needed help.
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Waterstone Mortgage - Las Cruces, NM
Great customer service
Reply from Owner
September 9th, 2026 09:21 PM
Thank you, Lorry! We're pleased to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated.
Friendly customer service. They always strived to do their very better and help us find an answer if they didn't have it. Their team went above and beyond. It was a great experience
Reply from Socorro Rodriguez
September 7th, 2026 05:29 PM
I'm glad to hear you had such a positive experience, Lorry. I appreciate your recognition of our team's efforts to go above and beyond. Thank you for sharing your experience with us!
Idk my first home. Seemed like there was alot of confusion and conflict from seller micromanaging but I was not certain who was in need of help the mortgage company ,him or both. I appreciated everyone involved all the hard work compiling paperwork...
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Reply from Waterstone Mortgage
August 19th, 2026 09:00 PM
Thank you for sharing your feedback, Debra. We’re sorry to hear that you felt lost during the process, as our team made every effort to keep you informed and supported every step of the way. This transaction involved additional documentation,...
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Cristal was very reliable. She never promised anything that she did not deliver. She was always available. If I had a question, she answered immediately regardless of what day or what time I had a question. Cristal built a relationship with...
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Reply from Cristal Duran
August 25th, 2026 06:20 PM
Robert, I'm grateful for your kind words and the trust you placed in me throughout the process. It was important for me to ensure you and Allison felt supported and informed at every step. Building a strong relationship and fostering open communication...
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Cristal was wonderful especially if we had questions even it it was after hours. She is always pleasant and willing to help make sure we were happy along the way. She is a great listene!!
Reply from Cristal Duran
August 15th, 2026 11:05 PM
Thank you Allison! It truly was a pleasure guiding you through the journey of finding your forever home! Congratulations again on a beautiful home!
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Waterstone Mortgage - Las Cruces, NM
Waterstone Mortgage - Las Cruces, NM has received a review with 5 star rating from Christen B
Socorro took great care of us during our buying process. She is extremely knowledgeable and made us feel comfortable when we were nervous about the process.
Reply from Socorro Rodriguez
August 18th, 2026 02:05 PM
Thank you for your kind words, Christen. I'm pleased to hear that I could help make the buying process more comfortable for you. Your trust and confidence mean a lot to me.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions