Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Clarissa was extremely helpful and responsive throughout the entire process, which made everything much smoother and less stressful. I would definitely use her in the future again for any other home purchases / refinances.
Clarissa is by far one of the MOST THOROUGH realtors with whom we have interacted. She was more than accommodating and went above and beyond to ensure we had what we needed. She called/texted us frequently, kept us updated, and responded quickly...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Jo! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.
Clarissa and Dario were the BEST through our First time home-buyer Experience!!Lead us through every step,and answered all our questions,concerns,phone calls.They broke down anything we didn’t understand and gave us the best advice.we couldn’t...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Jason! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Very quick to get you the information you need. Any questions you have during the entire process she will get you the answers. Very honest as well and really does help you in making the best decisions for your situation. Definitely a great...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Adrian! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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Waterstone Mortgage - Austin, TX
Great to have Lee's Waterstone team in your corner to keep the whole process focused on getting you what you want and keeping it fun, like it should be.
Reply from Owner
November 30th, 2022 05:34 AM
We truly appreciate you taking the time to write this review for Lee and his team. We agree, they are total rock stars and great additions to the Waterstone Mortgage team. We look forward to working with you again in the future.
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Tim J
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Tim. Don't be a stranger.
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Louie N
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for the 5-star rating, Aesthetic.
Clarissa and her team were THE BEST to work with. Their ability to communicate was on point, and they were very understanding in walking us through the entire process. From the initial application, to funding, she was right by our side!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Valorie! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from John F
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for the 5-star rating, John. Stay in touch.
What a fabulously seamless experience. Lee made everything clear and easy, and her staff went the extra mile to make sure things went smoothly.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for taking the time to write this review, Kathryn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Lee and her team.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions