Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Wonderful experience! Fast, easy and always answered our questions and concerns so quickly!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Almendra! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Lee, Lorrie and team were fantastic to work with the past few months. We closed on our house last week and we couldn’t have done it without the water stone team. Highly recommend the Waterstone team.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating and review, Carter! We are glad that Lee and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
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My wife and I have purchased several homes and dealt with many in the real estate business. Dario and his team are by far the most knowledgeable, friendly, and diligent professionals we have ever had the privilege to work with. We cannot recommend...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for sharing, Mike! We're thrilled to hear everything went so smoothly with your homebuying with the help of Dario and his team. We hope to work with you again in the future.
Clarissa is very well experienced with loans and will answer any question. With the assistance of her partners, they were able to help me out by us not bringing money to close out. We ended up receiving money upon closing on our first home...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Luis! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Made the process easy and efficient. They were very knowledgeable and able to answer any questions we had quickly. I highly recommend if you are looking for a home.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this 5-star review, Fabian! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Mr. Hernandez and his Team helped us and guided us with understanding the loan terms and agreements for our first home. We never had a complain about anything, if we had any questions they were answered on the spot.
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this review, Luis! We know how many questions pop up throughout the loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Hernandez and his team went above...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Connor C
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Connor. Don't be a stranger.
Clarissa was great!! She came in last minute to save us. She was on top of everything! If she needed anything from us she was very quick to as so nothing would be delayed. She was so professional and sweet all the time. We couldn't have done...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Savannah! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
The entire team went well above the call for customer service. They were friendly, courteous and professional. They answered any questions I had. I recommend this company 100%. Great job thank you
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Robert! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
I can’t reccomend Clarissa and her husband enough. We just closed on our loan Monday with her after changing lenders 45 days before our house was complete she came in and rescued us! She answered all our questions was on top of all the details...
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Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your review, Ximena! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions