Waterstone Mortgage - Austin, TX
Austin, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Clarissa was great! Very personable and helpful. She was quick to answer any questions I had which was greatly appreciated as an active duty first home buyer. I wouldn't hesitate to recommend her to family and friends!
Clarissa Hernandez was wonderful in providing the best experience for us in purchasing our first home. She answered all questions and gave us detailed information every step of the way .
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for this review, Victoria! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you...
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Lee and her team at Waterstone were absolutely awesome through the entire home buying process! We moved to the Austin area from out of state and couldn’t be happier with their services. I’d recommend this team to anyone looking to buy a home....
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for sharing, Eric! We're thrilled to hear everything went so smoothly with your homebuying with the help of Lee and her team. We hope to work with you again in the future.
Working with Waterstone Mortgage has been a pleasure! Lee and her team made a typically stressful process seem like a walk in the park. Everyone on the team is polite, know their job extremely well, and respond immediately even with the time...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for taking the time to write this review, Jessica! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Lee and her team.
Clarissa was amazing!
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Trevor! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Clarrisa was very professional and knowledgeable. She made the whole process very easy to understand and most times went out of her way to ensure that we were well taken care off. I highly recommend her for your financial needs.
Reply from Owner
January 8th, 2026 11:27 AM
Thank you for your kind review, Anthony! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Lee was so much help! We had so many questions since it was our first time buying a home. Lee went over everything with us and answered any questions we had! Highly recommend!
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star review, Aj! We are glad to hear Lee helped make your first homebuying process stress-free. He is an excellent loan originator and always makes his clients' questions a priority. We hope you continue to work with him...
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Definitely a very professional, streamlined process going with Dario at Waterstone Mortgage. If you are a veteran or active duty, Dario is the guy to go with. He understands how the military works and especially understands the VA home loan...
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Reply from Owner
January 8th, 2026 12:06 PM
Thank you for this glowing review, Jonathan! We're ecstatic you had such a wonderful experience with Dario. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
As a first time home buyer, Clarissa made sure to help with everything I possibly needed. She went above and beyond so that I can get into my home, as well as explaining everything and anything I had questions with! She was available and worked...
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Reply from Owner
December 28th, 2022 01:38 PM
Thank you for this review, Anais! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Aratchaphorn K
Reply from Owner
January 8th, 2026 12:06 PM
Thank you for the 5-star rating, Aratchaphorn. Stay in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions