Waterstone Mortgage - Roanoke, VA
Roanoke, VA
At Waterstone Mortgage, we’re dedicated to making your homebuying journey smooth, enjoyable, and stress-free. We understand that purchasing a home is one of the biggest investments you’ll ever make, and we’re committed to making the experie... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Robin was very sweet and personal with everything and helped walk us through our first time home buying experience when qnd were she could and made the process as easy and smooth as possible
Reply from Robin Jewell
January 21st, 2026 03:23 PM
Bryon, it's wonderful to hear that I could assist you effectively during your first home-buying experience. Guiding you through the process and making it as smooth as possible is something I focus on. Should you ever need anything further or...
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Waterstone Mortgage - Roanoke, VA
Exceptional customer service.
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I was always told upfront about the entire process from the beginning to the end. I had a wonderful experience working with Robin and Lauren.
Reply from Robin Jewell
November 12th, 2025 04:54 PM
Kevin, it's great to hear you had such a positive experience throughout the process. Being transparent and keeping you informed every step of the way is important to me. If there's anything more I can do for you, please don't hesitate to reach...
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Waterstone Mortgage - Roanoke, VA
Waterstone Mortgage - Roanoke, VA has received a review with 5 star rating from Jacqueline J
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Robin was wonderful and a pleasure to work
Reply from Robin Jewell
November 12th, 2025 03:51 PM
Jacqueline, I'm glad to know you had a pleasant experience. Your feedback is appreciated, and I'm here if you need any further assistance or information.
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Robin took on my loan project over a weekend with enthusiasm and professionalis! She was always available for my questions and so easy to work with! I appreciate her hard work!!!
Reply from Robin Jewell
October 10th, 2025 01:56 PM
Crystal, I truly appreciate your kind words. Taking on your loan project was a privilege, and I'm glad to hear my availability and approach made the process easier for you. If you have any more questions or need assistance in the future, feel...
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Fast,, always in touch with me,,always on top of the mortgage and making stuff move right along. Great experience
Reply from Robin Jewell
October 2nd, 2025 03:10 PM
William, I appreciate your feedback and am very happy to hear about your positive experience. Staying in touch and keeping things moving smoothly are priorities for me. If you ever have more questions or need further assistance, please feel...
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Excellent service
Reply from Robin Jewell
September 18th, 2025 05:56 PM
Pamela, I'm glad to hear you found the service excellent. Your feedback means a lot to me. If you ever need further assistance, please don't hesitate to reach out.
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Robin was excellent!
Reply from Robin Jewell
September 15th, 2025 03:11 PM
Cierra, thank you for your kind feedback. It's great to hear that you found my service excellent. If there's anything else I can do to assist you in the future, please don't hesitate to get in touch.
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It was a great pleasure to meeting you to working with you its for the best
Reply from Robin Jewell
August 21st, 2025 03:41 PM
Richard, thank you for your kind words. It was a true pleasure working with you as well. I'm glad our collaboration was beneficial for you. If there's anything more I can assist you with, feel free to reach out anytime.
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About
At Waterstone Mortgage, we’re dedicated to making your homebuying journey smooth, enjoyable, and stress-free. We understand that purchasing a home is one of the biggest investments you’ll ever make, and we’re committed to making the experience not only seamless but also memorable. With a variety of unique loan programs, including no-down-payment options, we take pride in finding the perfect financing solution to fit your needs. Our cutting-edge technology and highly responsive team ensure clear communication and a hassle-free process from application to closing. Your home is where the best part of life happens, and you want it to be perfect. So, when you find it – the perfect home – let us help you find the perfect mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions