Waterstone Mortgage - Roanoke, VA
Roanoke, VA
At Waterstone Mortgage, we’re dedicated to making your homebuying journey smooth, enjoyable, and stress-free. We understand that purchasing a home is one of the biggest investments you’ll ever make, and we’re committed to making the experie... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Waterstone Mortgage - Roanoke, VA
We really felt safe having Robin Jewell at Waterstone Mortgage as we went thru the process of buying our new house. She was very knowledgeable, efficient, easy to talk to, and walked us through each step. She made the process seem easy, and...
read more
for
We really felt safe having Robin Jewell at Waterstone Mortgage as we went thru the process of buying our new house. She was very knowledgeable, efficient, easy to talk to, and walked us through each step. She made the process seem easy, and...
read more
for
Robin is an excellent communicator and tgat means the world to me! She'll get all my business.
Reply from Robin Jewell
September 2nd, 2026 02:22 PM
Jackie, I appreciate your kind words about my communication skills. I'm glad to know that I can continue to support you with your future business needs.
for
Waterstone Mortgage - Roanoke, VA
Waterstone Mortgage - Roanoke, VA has received a review with 5 star rating from Natalie C
for
We were so thrilled to be able to buy our first home!
Reply from Robin Jewell
August 26th, 2026 01:30 PM
Natalie, I'm so glad to hear you were able to buy your first home! If you ever need any assistance in the future, feel free to reach out.
for
I was asked to provide several documents multiple times after they had already been provided and confirmed as received. I initially verified my employment over a month before closing and was required to reverify twice before closing due to...
read more
Reply from Waterstone Mortgage
July 31st, 2026 05:13 PM
Hi Michaela, though we've already contacted you under seperate cover, we'd again like to thank you for taking the time to share your feedback. We understand that the mortgage process can be challenging, particularly when documentation must...
read more
for
Robin is the best. I will use it for all of my mortgage needs.
Reply from Robin Jewell
August 3rd, 2026 03:22 PM
Chase, thank you for your kind words. I'm happy to know that you plan to rely on me for your future mortgage needs. If there's anything else I can assist you with, please let me know.
for
Robin is always great to work with. Shes extremely professional and relatable which makes for a quick and easy process!
Reply from Robin Jewell
August 3rd, 2026 03:12 PM
Kayla, thank you for your kind words. I'm pleased to hear that you found the process quick and easy. If you ever need assistance in the future, feel free to reach out.
for
hhhhhhhhhhhhhh
Reply from Robin Jewell
July 21st, 2026 03:27 PM
Matthew, it seems like there might have been a mix-up with your message. If you meant to share feedback or if there's anything I can assist you with, please feel free to let me know.
for
Very knowledgeable Great to work with!
Reply from Robin Jewell
July 13th, 2026 01:34 PM
Nick, I appreciate your kind words and am glad to hear that you found it great to work with me. If you have any questions or need further assistance, please don't hesitate to reach out.
1–10 of 36
About
At Waterstone Mortgage, we’re dedicated to making your homebuying journey smooth, enjoyable, and stress-free. We understand that purchasing a home is one of the biggest investments you’ll ever make, and we’re committed to making the experience not only seamless but also memorable. With a variety of unique loan programs, including no-down-payment options, we take pride in finding the perfect financing solution to fit your needs. Our cutting-edge technology and highly responsive team ensure clear communication and a hassle-free process from application to closing. Your home is where the best part of life happens, and you want it to be perfect. So, when you find it – the perfect home – let us help you find the perfect mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions