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Waterstone Mortgage - Pike Team in Albuquerque, NM

Waterstone Mortgage - Pike Team, Albuquerque, NM

Albuquerque, NM
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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5 Star
98%
4 Star
1%
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0%
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Reviews from Web
  • M
    Maria A R
    Albuquerque, NM
    Posted on September 8th, 2025 04:41 PM
    This was a complex loan involving multiple states, a HELOC, and several signatures. Unfortunately, Oscar did not communicate effectively with all parties, leaving us without timely updates. This caused unnecessary confusion and stress that...
    read more
    Reply from Waterstone Mortgage
    September 8th, 2025 05:07 PM
    Thank you for sharing this feedback, Maria. I truly value the opportunity to learn from every transaction, especially those that involve unique complexities like multiple states, a HELOC, and additional parties. I apologize for any delays...
    read more
  • S
    Sandra G
    Los Lunas, NM
    Posted on September 8th, 2025 02:51 PM
    Chris and his team were quick to help get my new home. Chris is very knowledgeable and was able to answer any questions I had. Would definitely recommend
    Reply from Chris Russo at Waterstone Mortgage ...
    September 8th, 2025 03:04 PM
    Guys thank you for the kind words, we are excited to have helped with your dream. if you ever need anything Im just a phone call away. thanks again and Congratulations Chris
  • S
    Sandra505gonzales
    Posted on September 8th, 2025 12:00 AM
    Chris Russo was great! Always answered all my questions. Him and his team were awesome at getting us into our home as quick as possible. Would definitely recommend.
  • E
    Eduardo L
    Santa Fe, NM
    Posted on September 6th, 2025 02:27 PM
    Everyone was very easy to get a hold of, and everyone was able to answer all my questions. They made my first home-buying experience very pleasant.
    Reply from Jason Pike
    September 8th, 2025 02:08 PM
    Thank you. We do our best to be very accessible as we understand the Mortgage business is at times stressful. We do our best to take the stress out of the experience. We appreciate your nice review.
  • A
    Andrew C
    Los Alamos, NM
    Posted on September 4th, 2025 05:19 PM
    fast service!
    Reply from Jason Pike
    September 8th, 2025 02:09 PM
    Thank you. We appreciate your review.
  • B
    Bao T T
    Los Alamos, NM
    Posted on September 1st, 2025 05:36 PM
    Jason and his team are incredibly knowlegdable and professional.
    Reply from Jason Pike
    September 2nd, 2025 03:51 PM
    It was our pleasure to work for you on your first home and we appreciate your review.
  • A
    Andrew M J
    Moriarty, NM
    Posted on August 29th, 2025 06:44 PM
    Chris was instrumental in walking me through the home purchasing process and answering any and all questions I had. His knowledge, experience, and overall patience while assisting me is appreciated and will not be forgotten. Kristi is also...
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    Reply from Chris Russo
    September 5th, 2025 06:46 PM
    Andrew, it's great to hear you had a positive experience during your home purchasing journey. I’m glad to have been able to assist you with any questions and help simplify the process. Your feedback about Kristi is appreciated as well—she certainly...
    read more
  • B
    Brian D P
    Mcintosh, NM
    Posted on August 27th, 2025 05:07 PM
    Chris's team was very responsive and answered questions quickly, even on a weekend.
    Reply from Chris Russo at Waterstone Mortgage ...
    August 28th, 2025 03:42 PM
    Brian thank you again for trusting us with your purchase, I hope you enjoy your new home. if you ever need anything please think of us. Chris
  • L
    Laurie C C
    Albuquerque, NM
    Posted on August 27th, 2025 02:30 PM
    Worked hard for us through a very difficult closing
    Reply from Jason Pike
    August 27th, 2025 10:43 PM
    Thank you, we appreciate working for you. Enjoy your new home.
  • C
    Christopher R C
    Albuquerque, NM
    Posted on August 27th, 2025 02:16 PM
    Consistent follow up from Jason and Patrick, providing the best service we could possibly expect.
    Reply from Jason Pike
    August 27th, 2025 10:44 PM
    Thank you for your business. Your patience with the seller was remarkable. Thank you for the nice comments
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions