

Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Responsive, reliable and consistent. Helpful staff and couldn't have asked for a better experience .
Reply from Jason Pike
February 2nd, 2026 03:48 PM
Thank you for kind review. We sure work towards making the homebuying experience as easy as possible. When a self-employed borrower is happy with our service, we are thrilled. Obviously additional steps are required when self-employed and we...
read more
Shannon and his team are so awesome to work with. He takes the time to run different scenarios with my clients and I to help us stragetize an offer with the best outcome possible for their situtiaon. He truly cares about the clients best interest...
read more
Reply from Shannon Schroeder
February 9th, 2026 05:12 PM
Kelsey, I appreciate your kind words and trust in my work. Collaborating with you and your clients to explore all options and find the best outcomes is always a priority. It's important to me that I remain accessible and proactive, especially...
read more
Jeff and his team provided excellent service, communicated in a timely manner and made the entire experience absolutely wonderful. They were there for me every step of the way with kindness, support, creative Ideas and superior guidance. I...
read more
Reply from Jeff Gordon
February 9th, 2026 07:06 PM
Michelle, I appreciate your kind words about the service and communication you received from my team and me. Knowing that we could support you with creativity and effective guidance throughout your journey means a lot. Thank you for recommending...
read more
Shannon was responsive and would keep me updated throughout the loan process. Was great to work with.
Reply from Shannon Schroeder
February 9th, 2026 04:11 PM
Edgar, I appreciate you sharing your experience. I'm glad to hear that I could keep you informed and make the loan process smoother. If there's ever anything more you need or any questions arise, don't hesitate to reach out.
Jason and his team were consistently very responsive and available to answer questions They were very supportive and professional during the entire process and went above and beyond to accommodate us.
Reply from Jason Pike
February 2nd, 2026 03:49 PM
Thank you for trusting me with your financing. We appreciate your nice review. Enjoy your beautiful new home.
Staff was patient and polite
Reply from Chris Russo at Waterstone Mortgage ...
January 29th, 2026 04:06 PM
AlyceThank you for trusting us with your transaction, may I ask why you did not rate us with a 10? I'm always striving to become better and constructive criticism can help.I know you waited a long time for your home and I home it's everything...
read more
Jason was amazing throughout the whole process, if he was unavailable those he worked with were also amazing and I'm very grateful.
Reply from Jason Pike
January 29th, 2026 04:14 PM
Thank you for your kind review. We are thrilled to help our RN's and especially with their first home. Enjoy your new home and the new start to your career.
Jason and his team are wonderful and will bend over backwards for you! Everyone was so responsive, helpful, and overall wonderful! Best costumer service I've received in a long time! Thank you all again!
Reply from Jason Pike
January 29th, 2026 04:15 PM
Thank you. We appreciate your kind comments. We are thrilled to have helped you on your new home.
Shannon made things very easy for us as buyers and if we had any questions, he was quick to call with answers. We definitely enjoyed working with him
Reply from Shannon Schroeder
February 4th, 2026 02:49 PM
Lea, I'm glad to hear that your experience was smooth and that I could assist with any questions you had. It's always my goal to make the process as straightforward as possible for buyers like you. If there's anything else you need or if you...
read more
The Waterstone entire team were very customer service focused. Always responsive in a timely fashion and explained the process. Chris, thank you very much.
Reply from Chris Russo at Waterstone Mortgage ...
January 29th, 2026 04:07 PM
Paula
We loved helping you with this, if you have questions or need help in the construction process I'm just a phone call away...
thank you
Chris
401–410 of 1327
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions