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Waterstone Mortgage - Pike Team in Albuquerque, NM

Waterstone Mortgage - Pike Team, Albuquerque, NM

Albuquerque, NM
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
98%
4 Star
1%
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Reviews from Web
  • M
    Martin R E
    Bernalillo, NM
    Posted on January 31st, 2026 08:50 PM
    Responsive, reliable and consistent. Helpful staff and couldn't have asked for a better experience .
    Reply from Jason Pike
    February 2nd, 2026 03:48 PM
    Thank you for kind review. We sure work towards making the homebuying experience as easy as possible. When a self-employed borrower is happy with our service, we are thrilled. Obviously additional steps are required when self-employed and we...
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  • K
    Kelsey B
    Albuquerque, NM
    Posted on January 31st, 2026 08:42 PM
    Shannon and his team are so awesome to work with. He takes the time to run different scenarios with my clients and I to help us stragetize an offer with the best outcome possible for their situtiaon. He truly cares about the clients best interest...
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    Reply from Shannon Schroeder
    February 9th, 2026 05:12 PM
    Kelsey, I appreciate your kind words and trust in my work. Collaborating with you and your clients to explore all options and find the best outcomes is always a priority. It's important to me that I remain accessible and proactive, especially...
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  • for
    Waterstone Mortgage Corporation - Jeff Gordon
    Encompass
    M
    Michelle M S
    Phoenix, AZ
    Posted on January 31st, 2026 02:22 PM
    Jeff and his team provided excellent service, communicated in a timely manner and made the entire experience absolutely wonderful. They were there for me every step of the way with kindness, support, creative Ideas and superior guidance. I...
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    Reply from Jeff Gordon
    February 9th, 2026 07:06 PM
    Michelle, I appreciate your kind words about the service and communication you received from my team and me. Knowing that we could support you with creativity and effective guidance throughout your journey means a lot. Thank you for recommending...
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  • E
    Edgar S
    Albuquerque, NM
    Posted on January 31st, 2026 02:17 PM
    Shannon was responsive and would keep me updated throughout the loan process. Was great to work with.
    Reply from Shannon Schroeder
    February 9th, 2026 04:11 PM
    Edgar, I appreciate you sharing your experience. I'm glad to hear that I could keep you informed and make the loan process smoother. If there's ever anything more you need or any questions arise, don't hesitate to reach out.
  • S
    Sandra G E
    Bernalillo, NM
    Posted on January 31st, 2026 04:03 AM
    Jason and his team were consistently very responsive and available to answer questions They were very supportive and professional during the entire process and went above and beyond to accommodate us.
    Reply from Jason Pike
    February 2nd, 2026 03:49 PM
    Thank you for trusting me with your financing. We appreciate your nice review. Enjoy your beautiful new home.
  • A
    Alyce O P
    Rio Rancho, NM
    Posted on January 29th, 2026 02:08 PM
    Staff was patient and polite
    Reply from Chris Russo at Waterstone Mortgage ...
    January 29th, 2026 04:06 PM
    AlyceThank you for trusting us with your transaction, may I ask why you did not rate us with a 10? I'm always striving to become better and constructive criticism can help.I know you waited a long time for your home and I home it's everything...
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  • B
    Braidyn L B
    Albuquerque, NM
    Posted on January 29th, 2026 01:29 PM
    Jason was amazing throughout the whole process, if he was unavailable those he worked with were also amazing and I'm very grateful.
    Reply from Jason Pike
    January 29th, 2026 04:14 PM
    Thank you for your kind review. We are thrilled to help our RN's and especially with their first home. Enjoy your new home and the new start to your career.
  • N
    Nyleen F
    White Rock, NM
    Posted on January 28th, 2026 03:39 PM
    Jason and his team are wonderful and will bend over backwards for you! Everyone was so responsive, helpful, and overall wonderful! Best costumer service I've received in a long time! Thank you all again!
    Reply from Jason Pike
    January 29th, 2026 04:15 PM
    Thank you. We appreciate your kind comments. We are thrilled to have helped you on your new home.
  • L
    Lea H
    Albuquerque, NM
    Posted on January 28th, 2026 02:48 PM
    Shannon made things very easy for us as buyers and if we had any questions, he was quick to call with answers. We definitely enjoyed working with him
    Reply from Shannon Schroeder
    February 4th, 2026 02:49 PM
    Lea, I'm glad to hear that your experience was smooth and that I could assist with any questions you had. It's always my goal to make the process as straightforward as possible for buyers like you. If there's anything else you need or if you...
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  • P
    Paula J G
    Albuquerque, NM
    Posted on January 27th, 2026 06:35 PM
    The Waterstone entire team were very customer service focused. Always responsive in a timely fashion and explained the process. Chris, thank you very much.
    Reply from Chris Russo at Waterstone Mortgage ...
    January 29th, 2026 04:07 PM
    Paula We loved helping you with this, if you have questions or need help in the construction process I'm just a phone call away... thank you Chris
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions