

Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jason and his team go above and beyond expectations regularly. Whether it's helping a first-time homebuyer or assisting a luxury homebuyer with a jumbo loan, Jason makes everyone he works with feel like they're his most important client. You...
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Reply from Jason Pike
February 5th, 2026 06:31 PM
Thank you. I am delighted that you are supportive of my service. Without you, nothing is possible.
Painless and no stress buying process
Reply from Shannon Schroeder
February 11th, 2026 03:14 PM
Christopher, I'm glad to hear that your buying process was seamless and stress-free. Making things simple and straightforward for you is always my goal. If you need any further assistance in the future, just let me know.
Jason and his team, David and Patrick, are super responsive, efficient and made the entire process easy and comfortable. They will prompt you when needed and have your best interests in mind. They worked hard to ensure we got the best rate...
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Reply from Owner
February 5th, 2026 06:32 PM
Thank you for your nice review. I am thrilled that you are please with our service.
Service was excellent Shannon and his team were always available to answer questions.
Reply from Shannon Schroeder
February 10th, 2026 03:14 PM
Adrian, I appreciate hearing your positive feedback on the service you received. Being available to answer questions and assist throughout the process is very important to me. If there's anything else you need, feel free to reach out at any...
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Jason was very knowledgeable, informative and thorough. He was also patient with us as we asked all the questions never once making us feel like a bother. He had creative suggestions and kept us updated all along the way. Highly recommend!
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Reply from Jason Pike at Waterstone Mortgage N...
February 2nd, 2026 05:48 PM
Thank you for your kind review, Nothing better than helping a new home buyer that is an RN. Thank you
Chris and the entire team were very professional and responsive to my calls and emails. Awesome job. Thank you!
Reply from Chris Russo at Waterstone Mortgage ...
February 10th, 2026 03:43 PM
I'm pleased to hear that you found my responsiveness and professionalism helpful, Paula. Your appreciation means a lot, and I'm glad we could provide the support you needed. If there's anything else I can assist with, please don't hesitate...
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Shannon was always there to help and worked hard to get our loan through. He was able to get personal and meet my own self needs. He provided experienced expert advice that allowed us to close without a hitch. Shannon is who you need on your...
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Reply from Owner
February 9th, 2026 03:43 PM
Eduardo, thank you for your thoughtful review. I'm glad to hear that my assistance and efforts met your needs during the loan process. It's gratifying to know that both Roseanne and I could support you in such a pivotal way. Your recommendation...
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Shannon was always there to help and worked hard to get our loan through. He was able to get personal and meet my own self needs. He provided experienced expert advice that allowed us to close without a hitch. Shannon is who you need on your...
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Reply from Shannon Schroeder
February 9th, 2026 05:56 PM
Eduardo, I appreciate your detailed feedback. It's rewarding to know that my efforts, alongside Roseanne's support, made a significant impact during your mortgage process. I'm sorry to hear about the challenges with the underwriting team, and...
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Chris was always respectful and very kind. This eased concern during some difficult moments
Reply from Chris Russo at Waterstone Mortgage ...
February 6th, 2026 03:42 PM
I'm glad to know that my approach helped ease your concerns during challenging times, Oriena. Your comfort and trust are important to me, and I appreciate you sharing your experience. If you ever need assistance again, please feel free to reach...
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Excellent communication and responsiveness. Highly recommended!
Reply from Owner
February 9th, 2026 03:43 PM
Your recommendation means a lot, Marty. I'm pleased that you appreciated the communication and responsiveness throughout the process. Should you have any further questions or need assistance in the future, feel free to get in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions