Waterstone Mortgage - Pike Team, Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Oscar and his team at Waterstone Mortgage Company were extremely helpful, professional, and responsive throughout the entire process. They provided excellent service and were attentive to my questions and needs. I would highly recommend Oscar...
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Reply from Oscar Medrano
September 11th, 2026 03:58 PM
James, I'm thankful for your kind words and recommendation. It's great to know that my team and I could provide the service and support you needed throughout the process. If you have any more questions in the future, please feel free to reach...
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Jason was good at communicating. I really speciation the fast response and turn around for an approval letter on a Saturday.
Reply from Jason Pike
September 11th, 2026 03:30 PM
Christopher, I appreciate your feedback and am glad that my communication and quick response met your needs. It's nice to know that getting the approval letter on a Saturday was helpful for you.
Shannon Schroeder has received a review with 5 star rating from Julie H
Reply from Owner
September 11th, 2026 01:45 PM
Julie, thank you for the great rating. I'm pleased to know you had a positive experience with me at Waterstone Mortgage.
I felt cared after and that doesn't happen anymore.
Reply from Shannon Schroeder
September 10th, 2026 08:02 PM
Nola, I'm pleased to hear that you felt cared for during your experience with me. It's important to me that my clients feel supported throughout the process. If there's anything else I can assist you with, please don't hesitate to reach out....
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The first oerson assigned to do the appraisal never did it so the appraisal on the house wasn't done until 4 days before our closing date therefore delaying our closing from Friday until Monday and we had to call the utilities to delay and...
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Reply from Oscar Medrano
September 9th, 2026 05:36 PM
Melanie, I’m sorry to hear about the delay with the appraisal and the inconvenience it caused. I understand how frustrating this must have been for your planning. Please reach out to me directly if you’d like to discuss this further.
Shannon was available at all times and answered every question i had. he was able to set up the loan type I requested even though it is uncommon. most of all I felt he was looking out for me throughout the months long process, during which...
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Reply from Owner
September 10th, 2026 01:46 PM
Turner, I'm grateful for your kind words. It's wonderful to hear that you felt supported throughout the process and that I could assist with setting up your requested loan type. If you have any more questions or need further assistance, don't...
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Shannon was available at all times and answered every question i had. he was able to set up the loan type I requested (HUD 184) even though it is uncommon. most of all I felt he was looking out for me throughout the months long process, during...
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Reply from Shannon Schroeder
September 9th, 2026 04:31 PM
Turner, I truly appreciate your kind review. I'm glad I could assist you with the HUD 184 loan and provide support throughout your journey, even as you worked with multiple realtors. If you have any more questions or need further assistance,...
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Jason and David were very informative and kept me updated every step of the way. They were very responsive to any questions that I had.
Reply from Jason Pike
September 9th, 2026 03:06 PM
Kenneth, I'm grateful for your kind words about the service David and I provided. It's good to know that you felt informed and supported throughout the process. Thank you for choosing Waterstone Mortgage!
Good communication
Reply from Oscar Medrano
September 9th, 2026 02:03 PM
Jeff, I appreciate your feedback on my communication. It's great to know that it made a positive impact during your experience with Waterstone Mortgage.
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Reply from Chris Russo
September 8th, 2026 02:05 PM
Thank you, Francisco. I appreciate your support and hope to continue providing a positive experience for you.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions